> Markdown version of [/jobs/ext/1233447-information-technology-specialist-i-it-help-support](https://www.wearedevelopers.com/jobs/ext/1233447-information-technology-specialist-i-it-help-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Information Technology Specialist I (IT Help Support)

- **Company:** Department of the Prosecuting Attorney - City & County of Honolulu
- **Location:** Honolulu, HI, United States
- **Experience:** Starter
- **Salary:** $61,284.0
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Desktop Computing, Electronic Data Processing, JasperReports, Data Processing, Electronic Filing System, Information Technology, TIBCO (Software)
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e741d55f69d0c6a7

## About the Role

This position applies knowledge of various audio-visual production techniques, software, recovery techniques, and equipment; knowledge of principles and practices of organization and management, data processing systems analysis, design and development, office systems and procedures; ability to process assignments under time constraints and deadlines; prioritize and organize work; follow verbal and written instructions; and uses skills in competent use of personal computers and audio-visual production applications, developing audio-visual presentations, various types of electronic data processing equipment, and time management., Training and Experience: A combination of education and experience substantially equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field and one year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.

## Description

This position assists in the design and development of electronic data processing systems and procedures for functionally distinct activities of the Department of the Prosecuting Attorney and carries out assigned phases thereof independently; analyzes and evaluates operating methods and practices relative to the information needs of specific programs and activities. This position assists with the collaboration between technology teams, prosecution teams, and criminal justice partners to identify and define solutions to maximize the value delivered by the organization and its stakeholders. This position assists with the coordination of projects across all levels of the Department of the Prosecuting Attorney (PAT) and is responsible for assisting in defining the goals and requirements for improving the Prosecution Case Management System and ensuring that updates and enhancements to Prosecution by Karpel (PBKPbK) are tested and implemented in a timely manner with maximum uptime to ensure
business continuity for the organization. This position provides essential mission critical application support for prosecution systems such as Judiciary Electronic Filing System (JEFS), Prosecution by Karpel (PBKPbK), TIBCO Software Jaspersoft (Jaspersoft), LIT Software, LLC LIT Suite and the Axon Body Worn Camera (BWC) Evidence.com cloud application.


## Related Videos

- [Times of (climate) crisis - How and why sustainable software is a must!](https://www.wearedevelopers.com/videos/988-times-of-climate-crisis-how-and-why-sustainable-software-is-a-must)
- [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline)
- [Kettle and Pot or Peas in a Pod? A Debate on Open-Source and Proprietary Software](https://www.wearedevelopers.com/videos/1585-kettle-and-pot-or-peas-in-a-pod-a-debate-on-open-source-and-proprietary-software)
- [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions)
- [Reporting Active Exploits in 24 Hours: Are You Ready for the CRA?](https://www.wearedevelopers.com/videos/100248-reporting-active-exploits-in-24-hours-are-you-ready-for-the-cra)
- [Databaseless Data Processing - High-Performance for Cloud-Native Apps and AI](https://www.wearedevelopers.com/videos/1024-databaseless-data-processing-high-performance-for-cloud-native-apps-and-ai)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria)