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# Technical Services and Training Specialist

- **Company:** Neighborly Llc
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Franchise
- **Skills:** Microsoft Word, Microsoft Excel, Learning Management Systems, Knowledge Management, Microsoft Office, Microsoft PowerPoint
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b5e20ee47645210d

## About the Role

* Ability to communicate effectively, both verbally and in writing, across cross-functional teams.
 * Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
 * Detail-oriented with a high level of accuracy.
 * Strong analytical, problem-solving, and critical thinking skills.
 * Ability to work independently and collaboratively.
 * Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
 * Strong organizational and time management skills.
 * Strong understanding of pest management principles and Integrated Pest Management (IPM).
 * Ability to explain technical concepts to a variety of audiences.
 * Strong presentation and facilitation skills.
 * Franchise-first mindset with a customer service focus.
 * Ability to travel independently (25-40%)

Education, Experience, & Certifications:

Required:

 * High School Diploma or GED
 * 2-4 years of experience in pest management, technical services, training, or operations support.
 * Certified pesticide applicator or ability to obtain certification within a specified timeframe.
 * Equivalent combination of education and relevant experience may be considered.

Preferred:

 * An Associate's degree in a related field.
 * Experience in mosquito or general pest management.
 * Experience with Learning Management Systems (LMS).
 * Experience supporting franchise operations.

## Description

The Technical Services & Training Specialist supports the Technical Services Manager in developing, delivering, and maintaining technical, operational, regulatory, and service training programs. This role serves as a technical resource for franchise owners and associates by providing technical guidance, supporting compliance initiatives, assisting with product evaluations, and helping ensure consistent service delivery across the network., * Assist in developing, delivering, and maintaining technical training programs for franchise owners, managers, office staff, and service professionals.

 * Provide technical guidance and operational support related to pest management, equipment, application techniques, and service quality.
 * Support regulatory compliance initiatives, including pesticide licensing, certification requirements, and communication of regulatory updates.
 * Assist with evaluating new products, equipment, and service offerings through field testing and performance analysis.
 * Collaborate with cross-functional teams to develop service protocols, operational resources, and technical documentation.
 * Coordinate technical training events, onboarding activities, and certification programs while maintaining training materials and learning management system content.
 * Track training effectiveness and service quality metrics and maintain technical resource libraries and knowledge management systems.
 * Perform other duties as required.


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