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# Technicien Helpdesk (H/F)

- **Company:** GITEC
- **Location:** Valenciennes, France
- **Salary:** €23,000.0 - €25,000.0
- **Contract:** Contract
- **Skills:** Information Technology Operations, Information Technology
- **Published:** July 11, 2026
- **Apply:** https://candidat.francetravail.fr/offres/recherche/detail/211CCFF

## About the Role

Savoir-être professionnels

 * Faire preuve de rigueur et de précision
 * Faire preuve de réactivité
 * Etre à l'écoute, faire preuve d'empathie

## Description

communication, (oral et écrit) - Rigueur, organisation et respect des procédures - Documenter les interventions et maintenir à jour les outils de suivi., * Analyser, résoudre un problème courant ou complexe

 * Configurer le poste de travail aux besoins de l'utilisateur
 * Diagnostic de pannes
 * Diagnostiquer des dysfonctionnements sur des installations de réseau
 * Dépanner des équipements informatiques
 * Gestion des inventaires
 * Gérer un parc informatique
 * Réaliser une configuration standard sur un poste de travail


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