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# Network Voice L2

- **Company:** VDart, Inc.
- **Location:** Melbourne, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** IMac, VoIP, Cisco Unified Communications Manager, Cascading Style Sheets (CSS), H.323 Protocol, Session Initiation Protocols, Media Gateway Control Protocol (MGCP), Network Architecture, Scripting, Cisco
- **Published:** July 11, 2026
- **Apply:** https://www.careerjet.com/jobad/us2d3c6d36bbe1cba542f710a3a89b8cd9

## About the Role

Technical Certification: CCVP with at least 3 to 5 years of experience.
Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x.
Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.
Good understanding of Unity Connection Voice mail services.
Good understanding of VoIP, MGCP, H.323 and SIP services.
Good communication skills.
Open for 24x7 availability
Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
Expert level experience in handling Cisco IP telephony Network Infrastructure.
independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions

## Description

Follow the shift hand-over process
Update worklogs
Update the knowledge base
Technically upgrade across versions of environment when required
Ticket Monitoring
On - call support
Opening Bridge Call
KEY TECHNOLOGIES:
CUCM & Unity connection 8.x and 9.x.
SIP, MGCP and H.323 gateways.
UCCX 8.0 and 9.0 for IMAC's
Basic scripting knowledge of UCCX 8.0 & 9.0


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