> Markdown version of [/jobs/ext/1237608-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1237608-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** MORRISSEY, J MICHAEL M.D. - **Location:** Norwalk, CT, United States - **Salary:** $62,400.0 - $83,200.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Desktop Computing, Virtual Private Networks (VPN), Networking Basics, Azure Active Directory, User Provisioning Software, Virtual Local Area Networks, Peripherals, Information Technology, Laptops, User Accounts - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0d1e13350cafb3bd ## About the Role * Experience providing hands-on IT support in a corporate or professional office environment. * Experience delivering high-touch, customer-focused support to executive leadership or other demanding end users strongly preferred. * Demonstrated ability to manage multiple support requests while maintaining excellent customer service. * Experience supporting Microsoft 365 environments, endpoint deployment, and user provisioning; experience in a hybrid Azure Active Directory environment is preferred. Knowledge & Skills * Strong troubleshooting skills across Windows operating systems and Microsoft 365, including Outlook, Teams, and OneDrive. * Working knowledge of Active Directory, Azure Active Directory (hybrid environments), device management tools, and basic networking concepts, including VPN connectivity and VLANs. * Experience with ticketing or IT service management platforms. * Strong organizational, communication, and customer service skills, with the ability to interact professionally with executives and employees at all levels. * Proactive, service-oriented mindset with a willingness to learn and expand technical responsibilities., * Degree or diploma in Information Technology, Computer Science, or a related field, or equivalent professional experience. ## Description Our client is seeking an IT Support Specialist to serve as the primary point of contact for their Norwalk location. The company is in the wholesale/distribution industry and has 300 total employees globally, the Norwalk office has 50 end users including the C-Suite. This is a great chance to get into a team that offers internal growth opportunities and the ability to take ownership of the environment. * 6-12 month contract to hire position * Pay rate - $30$40/hour, * Serve as the primary onsite IT support resource for the Norwalk office, delivering exceptional white-glove support to executive leadership and employees by troubleshooting and resolving Level 1 and Level 2 hardware, software, Microsoft 365, VPN, password, and workplace technology issues while managing support tickets through resolution. * Configure, deploy, and support laptops, desktops, peripherals, user accounts, and system access in a hybrid Azure Active Directory environment, while managing all technology-related onboarding and offboarding activities. * Maintain and support office technology, including conference rooms, printers, connectivity, and other workplace systems, while assisting with basic networking tasks such as VLAN configuration, network port activation/deactivation, and connectivity troubleshooting in partnership with the VP of IT. * Manage IT asset inventory, equipment lifecycle, and device provisioning while participating in hardware refreshes, re-imaging initiatives, technology rollouts, and other IT projects designed to improve the end-user experience and operational efficiency. * Collaborate with the IT Manager and global IT resources to identify process improvements, enhance support documentation, and contribute to the organization's ongoing transition from outsourced IT support to a growing internal IT team. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)