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# Computer Support Specialist

- **Company:** INCEED
- **Location:** Boulder, CO, United States
- **Experience:** Expert
- **Salary:** $52,000.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Network Architecture, Remote Service Software
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=15914898f995b9b1

## About the Role

Are you passionate about providing top-tier technical support and eager to make a significant impact? This exciting opportunity is perfect for a detail-oriented professional ready to step into a fast-paced environment. Join a dynamic team where your expertise in Active Directory and Windows troubleshooting will be highly valued. This role is open due to the departure of a key team member, creating an immediate need for a skilled backfill. Dive into an engaging work setting where your skills will shine!, * Minimum 5 years of technical support experience

 * Proficiency in Active Directory management
 * Strong skills in Windows troubleshooting
 * Excellent phone and communication skills
 * Ability to handle multiple support tickets daily

Nice to Have Skills & Experience:

 * Experience in hybrid work environments
 * Knowledge of network infrastructure
 * Familiarity with remote support tools

## Description

* Provide technical support via phone and in-person
 * Troubleshoot Windows systems and applications
 * Manage Active Directory tasks efficiently
 * Handle support tickets promptly and professionally
 * Collaborate with team to resolve complex issues
 * Maintain documentation of support processes
 * Assist in system upgrades and installations
 * Ensure customer satisfaction through effective communication


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