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# Technical & Application Specialist - Boiler Group

- **Company:** Mestek, Inc
- **Location:** Westfield, MA, United States
- **Salary:** $52,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Microsoft Outlook, Databases
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=59818a1fc82ecc90

## About the Role

The Technical & Application Specialist - Boiler Group must possess the minimum knowledge listed below:

 * High School Diploma
 * HVAC certification/experience
 * Excellent interpersonal skills; can work with a diverse range of professional
 * Personable team player and collaborative worker
 * Ability and willingness to work directly with customers on resolution of complex technical issues
 * Well-organized and self-motivated
 * Ability to use computer software including Word, Excel, and Outlook
 * Proficient verbal, written, typing and analytical skills
 * Presentation skills for technical training is a plus

## Description

List what the person must do to perform the job to meet the standards.

 * Provides technical and application assistance to our customers via phone, email and virtual meetings for RBI Water Heaters, KN & Smith Series commercial boilers
 * Works with Engineering, Product Management, sales, Lab Techs and manufacturing personnel to help resolve product deficiencies as noted from field complaints
 * Assists customers to properly identify applicable parts and their corresponding computer part numbers
 * Provides input to enhance our heating products and their serviceability, such as; technical service notifications, installation & operational manuals, start-up instructions, annual maintenance and training material
 * Creates technical call log entrees into Mestek data base
 * Ability to comprehend boiler data logs which can be downloaded from our more advanced boilers
 * Performs other similar or related duties as required or requested


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