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# CTERA Portal consultant

- **Company:** LAIBA TECHNOLOGIES, LLC
- **Location:** United States (Remote available)
- **Salary:** $83,200.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apache Tomcat, CentOS, Databases, System Configuration, Linux, Disaster Recovery, File Systems, Issue Tracking Systems, PostgreSQL, Database Replication, Servicenow, Vmware
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7e64551025c00d69

## About the Role

* Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes
 * Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VMware appliances, and LINUX/CENTOS operating systems.
 * Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades.
 * Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution.
 * Experience with Problem diagnosis and Solution.
 * Expert skills in Availability, Reporting and Capacity Management.
 * Experience in managing SLA/service delivery metrics.
 * Practical knowledge of WINDOWS OS workstation components.
 * Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
 * Experience with disaster recovery technologies and data replication.
 * Play an active role in Enterprise Service Management including alerts, incidents, service requests, and change management requests related to storage.
 * Identify opportunities for automation and implement using scripts and other automation tools.
 * Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.
 * Knowledge about using ticketing system for daily operations - Servicenow.
 * Knowledge on ITIL processes
 * Excellent communication skills, both verbal and written.
 * Willing to work on 24x7 support.

Pay: $40.00 - $45.00 per hour

Experience:

 * CTERA Portal: 1 year (Required)



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