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# Senior System Administrator (TTO8)

- **Company:** Que Technology Group
- **Location:** Fort Meade, MD, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Unix, Computer Networks, Linux, Service-Oriented Architecture, System Software, Systems Integration, Information Technology, Hardware Infrastructure
- **Published:** July 11, 2026
- **Apply:** https://www.careerjet.com/job/us308cab0e53ee83b735b68c5ba368baf3/eaa

## About the Role

* Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
 * At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
 * DoD 8570 IAT II level certification required.

Security Clearance:

 * TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.

## Description

* Provide support for implementation, troubleshooting and maintenance of IT systems
 * Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
 * Manage the daily activities of configuration and operation of IT systems
 * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
 * Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
 * Provide support for the escalation and communication of status to agency management and internal customers
 * Optimize system operations and resource utilization, and perform system capacity analysis and planning
 * Provide in-depth experience in trouble-shooting IT systems
 * Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
 * Provide support for the dispatch system and hardware problems and remains involved in the resolution process
 * Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
 * Support the design of systems, mission architecture and associated hardware
 * Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
 * Analyze and resolve complex problems associated with server hardware, applications and software integration


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