> Markdown version of [/jobs/ext/1239828-product-manager-product-owner-crm-email-platforms](https://www.wearedevelopers.com/jobs/ext/1239828-product-manager-product-owner-crm-email-platforms). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Manager/Product Owner (CRM & Email Platforms) - **Company:** Ririo.Com, Inc. - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** A/B Testing, Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Software as a Service, Customer Data Management, Domainkeys Identified Mail, Domain-Based Message Authentication Reporting and Conformance (DMARC), Email Production, Automation of Marketing, Event Driven Architecture, Sender Policy Framework (SPF), Information Technology, Data Analytics - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=563b4b0bed37470b ## About the Role 5+ years of Product Management experience, including ownership of customer-facing or internal platforms. * Hands-on experience with CRM and/or email marketing platforms * Strong understanding of customer lifecycle marketing, segmentation, automation, and personalization. * Experience working with engineering teams in Agile environments. * Excellent analytical skills with the ability to define metrics and make data-driven decisions. * Experience writing product requirements, user stories, and acceptance criteria. * Strong stakeholder management and communication skills. * Bachelor's degree in Computer Science, Business, Engineering, or a related field (or equivalent experience)., Experience with Customer Data Platforms (CDPs) such as Segment, mParticle, or RudderStack. * Familiarity with APIs, event-driven architectures, and marketing integrations. * Knowledge of email deliverability, authentication (SPF, DKIM, DMARC), and messaging best practices. * Experience with A/B testing and experimentation frameworks. * Experience working with AI-powered personalization or customer engagement products. * Experience in SaaS or high-growth technology companies. ## Description We are looking for an experienced Product Manager to own and evolve our CRM and Email Platform capabilities. This role is responsible for defining product strategy, prioritizing roadmap initiatives, and partnering with Engineering, Design, Marketing, Sales, and Customer Success to deliver scalable customer engagement solutions. You will lead products that power customer communications across email and CRM channels, helping improve acquisition, activation, retention, and lifecycle marketing while ensuring reliability, compliance, and measurable business impact. Responsibilities * Define and execute the product vision and roadmap for CRM and email platform capabilities. * Partner with Marketing, Growth, Sales, and Customer Success teams to understand business needs and translate them into product requirements. * Own the backlog, prioritize features, and make data-driven product decisions. * Work closely with engineering teams throughout the product development lifecycle. * Drive improvements in customer segmentation, audience management, campaign automation, personalization, and reporting. * Define KPIs and success metrics, monitor product performance, and continuously optimize user outcomes. * Collaborate with analytics teams to leverage customer data for better engagement and conversion. * Ensure platform scalability, security, deliverability, and compliance with privacy regulations (GDPR, CAN-SPAM, etc.). * Conduct customer research, gather feedback, and identify opportunities for innovation. * Communicate product strategy, roadmap, and progress to stakeholders and executive leadership ## Related Videos - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [Stop Renaming Teams, Start Product Thinking: A PM's Guide to Platform-as-a-Product](https://www.wearedevelopers.com/videos/100342-stop-renaming-teams-start-product-thinking-a-pm-s-guide-to-platform-as-a-product) - [Bringing the power of AI to your application.](https://www.wearedevelopers.com/videos/1010-bringing-the-power-of-ai-to-your-application) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Localized Open Models in Production: What Builders Need to Know](https://www.wearedevelopers.com/videos/100270-localized-open-models-in-production-what-builders-need-to-know) - [The Golden Age of Email: Owning the Inbox in the Age of AI](https://www.wearedevelopers.com/videos/100128-the-golden-age-of-email-owning-the-inbox-in-the-age-of-ai) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Upgrading from SMS: What Devs Should Know About WhatsApp and RCS](https://www.wearedevelopers.com/magazine/580-upgrading-from-sms-what-devs-should-know-about-whatsapp-and-rcs) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters)