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# Network Administrator (UC Admin II)

- **Company:** University of Tennessee Medical Center
- **Location:** Knoxville, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Border Gateway Protocol, VoIP, Cisco Unified Communications Manager, Enhanced Interior Gateway Routing Protocol, H.323 Protocol, Internet Protocol, Virtual Private Networks (VPN), Jabber, Session Initiation Protocols, Media Gateway Control Protocol (MGCP), Routing, Open Shortest Path First (OSPF), Signalling Connection Control Part (SCCP), Systems Integration, Wide Area Networks, Cisco WebEx, Network Routers, Firewalls (Computer Science), Cisco Unified Contact, Cisco
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6a2f3f3978b4bb60

## About the Role

* 5-7+ years of progressive experience in Network and System Administration
 * 3-5 years of experience supporting and provisioning users with CUCM (Cisco Unified Communication Manager), CUC (Cisco Unity Connection), Cisco CUBE, CUCCX (Cisco Unified Contact Center Express)
 * Must have working knowledge of IP networking: LAN/WAN, VoIP, routers, switches, firewalls and VPNs with hands-on experience in the following routing protocols: BGP, OSPF, EIGRP
 * Experience with the following telephony protocols or circuits: SIP, SCCP, MGCP, PRI, and H.323
 * Strong understanding of cloud telephony including UCaaS and CCaaS

Preferred:

 * Cisco CCNA or CCNP certification

Years of Experience can be related experience and/or training; or equivalent combination of education and experience.

## Description

This position is responsible for lifecycle and steady state support for all aspects of the corporate network with a focus on our Unified Communications infrastructure to include Cisco Call Manager, Cisco Unity Connection voicemail, Unified Call Center Express (UCCX), conferencing systems integration to include WebEx and Microsoft Teams, Cisco Voice gateways and routers, Expressway, Jabber, WebEx Calling, Cisco Emergency Responder and xMedius faxing. Will work diligently to ensure end user, network and telecommunications support. In addition, the Network Administrator - UC Admin II will coordinate efforts with other administrators, specialists and engineers as needed.


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