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# IT Technician (Full Time)

- **Company:** ACADIANA TECH SERVICE, LLC
- **Location:** Breaux Bridge, LA, United States
- **Salary:** $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, Applicant Tracking Systems, Dynamic Host Configuration Protocol, Domain Name System (DNS), Networking Hardware, Networking Basics, Network Programming, Network Administration, User Provisioning Software, Virtual Local Area Networks, Wireless Access Point, Wi-Fi Technology, Network Routers, Diagnostic Tools, Firewalls (Computer Science), Microsoft InTune, Casper Suite
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=264daeec8c792098

## About the Role

This is not a traditional help desk role. The ideal candidate is comfortable working independently, communicating directly with clients, documenting work thoroughly, and troubleshooting across Microsoft 365, Apple, Windows, and managed network environments., * Professional experience supporting both Apple and Windows environments

 * Working knowledge of Microsoft 365 administration and troubleshooting
 * Understanding of networking fundamentals including DHCP, DNS, VLANs, Wi-Fi troubleshooting, and basic firewall/router configuration
 * Strong written and verbal communication skills
 * Ability to work independently and manage time effectively
 * Reliable transportation for client visits throughout the Acadiana area
 * Tools/equipment provided by ATS (laptop, diagnostic tools, etc.)

Preferred Qualifications

 * Experience with UniFi networking environments (UNOS / UniFi Network Application)
 * Hands-on experience with MDM platforms such as Intune, Jamf, or Apple Business Manager
 * Previous MSP or multi-client IT support experience
 * Familiarity with RMM and ticketing platforms
 * Apple or Microsoft certifications (ACSP, MD-102, MS-900, etc.)
 * Understanding of cybersecurity best practices including MFA, endpoint protection, and user awareness

## Description

Acadiana Technical Services is a growing MSP serving small and mid-sized businesses across the Acadiana region. We are seeking a dependable and self-managed IT technician who can confidently support client environments both remotely and on-site., * Provide remote and on-site support for Microsoft 365, Windows, macOS, iOS, and iPadOS environments

 * Troubleshoot hardware, software, connectivity, and account access issues with minimal escalation
 * Configure and support managed networking equipment such as UniFi access points, switches, and gateways
 * Manage Microsoft 365 tenant administration, including:
 * User provisioning
 * Mailbox setup
 * License assignment
 * Basic Exchange and Teams troubleshooting
 * Enroll and manage devices through MDM platforms such as Intune, Jamf, or similar solutions
 * Configure Apple workstations, iPads, and iPhones for business deployment
 * Maintain accurate service documentation, ticket notes, and client-facing summaries
 * Communicate directly with clients in a professional and approachable manner


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