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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EdPlus Re-Entry Specialist - **Company:** Arizona State University - **Location:** Scottsdale, AZ, United States (Remote available) - **Experience:** Starter - **Salary:** $51,500.0 - $60,200.0 - **Contract:** Temporary contract - **Skills:** Microsoft Office, Salesforce.Com, Gsuite - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=838e40c173dd0974 ## About the Role Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved., * Bachelor's degree or higher in a related field. * Demonstrated strong customer service orientation with a commitment to helping others; experience in coaching, advising, or education preferred. * Evidence of excellent verbal, written, and presentation skills, with the ability to communicate persuasively and with empathy. * Experience supporting online programs and working with students in a higher education environment. * Demonstrated ability to build and maintain collaborative relationships with diverse populations. * Experience using CRM systems (e.g., Salesforce) and proficiency with MS Office and Google Workspace. * Demonstrated strong organizational, time management, and prioritization skills with high attention to detail. * Demonstrated ability to follow established guidelines, policies, and procedures while delivering accurate information. * Experience working with large and diverse populations in a fast-paced environment. * Demonstrated proficiency in multi-channel communication, including text, social media, and chat platforms. * Demonstrated understanding and awareness of ASU quick re-entry policies, financial aid, and academic policies., Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position. ## Description Are you passionate about empowering students to complete their degrees? Do you excel at empathetic communication and problem solving? Then check out the EdPlus Re-Entry Specialist opportunity below! ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Watch this short video ! We are seeking a collaborative, problem-solving EdPlus Re-Entry Specialist to join our Success Coaching Center team. Every day you will make a difference in the lives of others by engaging in proactive outreach to undergraduate and graduate students who have paused their academic journey, identifying barriers to persistence and return. You will conduct in-depth consultations focused on financial considerations, academic pathways, and personal circumstances to support students in successfully re-enrolling. You will focus on tailored guidance, connecting students with relevant resources, and explore all available options to facilitate a smooth return to ASU. Your success requires creativity, persistence, and a student-centered approach. Additionally, you will collaborate closely with colleges, advising teams, and campus partners to build strong working relationships and ensure students have access to the tools, information, and support needed to achieve their academic goals. Essential Duties: * Engages in proactive outreach to resolve obstacles that are impeding students who have stopped out to return to an ASU program. * Coach students on developing a plan to achieve their academic and career goals. * Reviews completed degree information and remaining credits, as well as alternative program options with students; connects them with the appropriate advising department. * Works closely with financial aid services, student business services, and academic units to re-enter students and set them up for success. * Provides support for student accountability and success through collaborative, ongoing connections, from initial contact through the first week back in class. * Responds to student questions and concerns in a timely manner. * Works to build student knowledge, skills, attitudes, and beliefs that support success. * Collaborates with the supervisor for ongoing growth and development plans. * Identifies areas for growth and opportunity and creates a personal development plan. * Works collaboratively and promotes the discovery process for problem-solving. * Works with internal and external partners in a positive and proactive manner. * Stays up to date on current policies and training within the university. * Assumes or coordinates other duties or projects as assigned or directed., * Describe your experience supporting students in returning to higher education after stopping out, and how you identify and address barriers such as financial, academic, or personal challenges? * Describe your level of familiarity with ASU's Quick Re-Entry process, including relevant financial aid considerations and academic policies. How have you applied this knowledge (or similar policies) to guide students back to enrollment?, Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience., Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check. ## Related Videos - [Skills-First Hiring: The Future of Work Needs More Than Resumes](https://www.wearedevelopers.com/videos/1319-skills-first-hiring-the-future-of-work-needs-more-than-resumes) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)