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# Application Technician

- **Company:** Willcox Matthews
- **Location:** Novi, MI, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** AutoCAD, SolidWorks (CAD), Microsoft Office, Solid Edge, 3d Solid and Surface Modeling
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b8ba45d4622b7f3f

## About the Role

* 2+ years in Tube Bending, Wire Bending, or End Forming
 * Strong mechanical & electrical aptitude
 * Ability to read technical drawings & manuals
 * Experience with 2D/3D design software (SolidWorks, SolidEdge, AutoCAD) - plus
 * Understanding of GD&T - plus
 * Clean driving record (no major violations in 7 years)
 * Excellent communication, problem-solving & time-management skills
 * Highly organized; able to work independently
 * Proficient with Microsoft Office
 * Italian or Spanish fluency - preferred but not required

## Description

Our client, a leading metal manufacturer in Novi, MI, is hiring an Applications Technician with hands-on experience in Tube Bending, Wire Bending, and/or End Forming. This role is customer-facing, technical, and travel-heavy-ideal for someone who enjoys problem-solving, machine set-ups, and supporting customers across the U.S.

What You'll Do

 * Develop and validate customer parts; create & optimize part programs
 * Install, set up, and program machines & tooling
 * Perform machine installations at customer sites
 * Support customers during and after the sales process
 * Troubleshoot minor technical issues during commissioning & validation
 * Review customer drawings for feasibility
 * Collaborate with Pre-Sales & Sales teams on features/accessories
 * Conduct customer run-off acceptance tests (training provided)
 * Install/remove machine components per sales order
 * Deliver customer training on Tube & Wire Forming products
 * Maintain strong customer relationships and provide outstanding service
 * Follow all safety protocols
 * Travel 75-100% nationally


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