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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Administrator - **Company:** Allo Communications - **Location:** Omaha, NE, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple Mac Systems, Microsoft Azure, Software as a Service, Cloud Computing, Software Documentation, Information Systems, Dynamic Host Configuration Protocol, Linux, Disaster Recovery, Domain Name System (DNS), Firmware, Hyper-V, Identity and Access Management, Linux Servers, Windows Servers, Windows PowerShell, Virtualization Technology, Web Applications, Google Cloud, Cloud Platform System, Information Technology, Patch Management, Vmware - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b030409d2b3b7ab7 ## About the Role * Bachelor's degree in Information Systems, Computer Science, or a related field preferred, or equivalent combination of education and significant hands-on experience * 5-7+ years of progressive experience in systems administration within complex, multi-tenant, or MSP environments OR * Demonstrated senior-level capability with infrastructure ownership, architectural decision-making, and escalation leadership Preferred Certifications (or equivalent experience) * Microsoft Azure Administrator Associate (AZ-104) or higher * Microsoft 365 Fundamentals (MS-900) or Enterprise-level Microsoft certifications * Equivalent certifications in AWS or Google Cloud strongly considered * Security-focused certifications are a plus (AZ-500, SC-300/400, etc.) SKILLS / KNOWLEDGE / ABILITIES: * Expert-level troubleshooting skills with a strong analytical and root-cause mindset * Deep experience with: + Active Directory & Entra ID architecture and best practices + DNS, DHCP, Group Policy, and identity management + PowerShell scripting and automation + Virtualization platforms (VMware, Hyper-V) + Cloud networking and hybrid connectivity * Strong working knowledge of: + Windows Server, Linux, and macOS environments + Backup, recovery, and business continuity strategies + Web-based and SaaS application support * Proven ability to: + Lead through influence rather than authority + Communicate clearly with both technical and non-technical stakeholders + Operate independently with minimal oversight * Availability for on-call rotation and after-hours work as required * Ability to pass a Fingerprint-Based Background Check, Remain stationary for extended periods Ability to communicate information Ability to operate a computer People are our passion. At ALLO, we don't treat you like a number. You're a human being. ## Description The Systems Administrator is responsible for the design, administration, optimization, and long-term reliability of server and endpoint infrastructure across both customer premises and cloud environments. This role serves as a subject matter expert and technical authority driving proactive improvements in security, automation, patching, and infrastructure standards. This role also provides mentoring to Tier 2 technicians and top tier escalation for complex issues. This position requires a high degree of independence, sound technical judgment, and the ability to balance operational stability with continuous improvement across a diverse MSP environment. Infrastructure Ownership & Engineering * Own the health, performance, and long-term stewardship of Windows and Linux server environments across customer and internal platforms * Architect, implement, and maintain hybrid and cloud-first environments (Azure primarily; AWS/GCP familiarity beneficial) * Lead server and infrastructure modernization efforts, including migrations, hardening, and standardization * Serve as a senior technical advisor for complex infrastructure decisions and customer escalations Security, Patch Management & Resilience * Proactively evaluate, test, and deploy OS, application, and firmware patches, prioritizing stability, CVE mitigation, and business impact * Design, validate, and regularly test backup, recovery, and disaster recovery strategies * Participate in incident response activities, including root cause analysis and post-incident remediation * Collaborate with security and compliance teams to align infrastructure with best practices and regulatory requirements Escalation & Mentorship * Act as a final escalation point for complex or high-impact issues unresolved by Tier 2 technicians * Provide technical guidance, coaching, and mentorship to junior administrators and help desk staff * Design and deliver effective solutions by converting complex technical requirements into clear, actionable outcomes for internal teams and customers Process Improvement & Automation * Evaluate existing systems, workflows, and procedures to identify opportunities for automation, standardization, and efficiency gains * Develop and maintain PowerShell scripts and automation tools to reduce manual effort and improve consistency * Drive documentation standards and contribute advanced resolutions and architectural guidance to the Tier 2 knowledgebase Operational Excellence * Manage assigned tickets and projects to completion, maintaining a strong balance between urgency, quality, and long-term outcomes * Stay current on evolving technologies, security threats, and tooling relevant to managed services environments Participate in on-call rotations and planned after-hours work for maintenance or incident response. ## Related Videos - [Hacking MSSQL on Cloud. 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