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# Senior IT Manager

- **Company:** Odeko Inc.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $110,000.0 - $120,000.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, DevOps, Information Technology Operations, Information Technology
- **Published:** July 11, 2026
- **Apply:** https://www.juju.com/job/00000000gf4gap

## About the Role

+ Experience managing IT operations and third-party MSP / vendor relationships.

 + Demonstrated IT security and compliance experience (frameworks such as SOC 2, PCI, or similar).

 + Comfort operating independently without a team, getting outcomes through vendors and cross-functional partners.

 + Strong judgment, accountability, and clear communication with both technical and business stakeholders.

 + Multi-site or distribution/operations environment experience is a plus.

## Description

We are looking for a high performing Senior IT Manager to own our internal IT operations and serve as the internal technical owner of our managed IT services relationship. This is a hands-on, high-autonomy role for someone who can hold a vendor accountable, keep our systems secure and compliant, and make smart technology decisions for a growing operations business. This role has limited direct reports; day-to-day IT support and infrastructure work is delivered through our managed services partner and one direct report.

How you'll make an impact:

 + Own the relationship with our managed IT services provider - set expectations, manage SLAs, hold them accountable, and ensure responsive support across our warehouse and corporate footprint.

 + Own internal IT operations, systems, and tooling strategy. Co-own budget responsibility for IT spend and the MSP contract.

 + Co-own security and compliance alongside the Director of DevOps - policy, controls, audits, risk management, and incident readiness.

 + Serve as the internal technical decision-maker who translates business needs into what our vendor executes.

 + Partner with operations, engineering, and leadership to keep IT aligned with how the business runs.


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