> Markdown version of [/jobs/ext/1241743-need-level-1-2-it-help-desk-resource-based-in-denver-colorado-area](https://www.wearedevelopers.com/jobs/ext/1241743-need-level-1-2-it-help-desk-resource-based-in-denver-colorado-area). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Need Level 1/2 IT help desk resource based in Denver, Colorado area

- **Company:** Compello Partners LLC
- **Location:** Denver, CO, United States
- **Experience:** Starter
- **Salary:** $104,000.0 - $124,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Issue Tracking Systems, Microsoft Servers, Firewalls (Computer Science), Hardware Infrastructure
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7c47448ab3859726

## About the Role

5+ years of experience in a Service Desk / Help Desk support role with increasing responsibility.
Must be fluent in English (written and verbal)
Proficiency with RMM and ticketing systems.
Strong expertise in Windows, macOS, mobile device management, and enterprise printer troubleshooting.
Experience with Microsoft Server, Active Directory, networking, and infrastructure support.
Proven ability to work independently, prioritize under pressure, and deliver exceptional customer service.
Strong documentation and process discipline.

## Description

We are seeking a skilled IT Support Specialist with Level 2/3 experience to join our team on a part-time basis in the Denver, Colorado area to support a local customer in the Denver area.
The ideal candidate will provide technical support, ensure smooth operations, and troubleshoot issues efficiently. Strong communication skills and a proactive approach are essential. Deep experience with troubleshooting Microsoft 365 email, network, firewalls, switches, and server hardware. Note: the resource will only be needed on a part-time basis to visit the customer's office on a part-time but regular cadence.


## Related Videos

- [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)