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# Operations IT Specialist (3-5 Years Required)

- **Company:** Rauhorn Electric, Inc.
- **Location:** Romeo, MI, United States
- **Experience:** Experienced
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Business Systems, Issue Tracking Systems, IT Management, Microsoft SharePoint, Bluebeam, Tablet Computers, Peripherals, Microsoft InTune
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ffbcdaab1289612b

## About the Role

* 3-5 years of IT support or operations support experience.
 * Strong troubleshooting and customer service skills.
 * Experience supporting Windows-based environments.
 * Familiarity with ticketing systems and device management tools.
 * Ability to work independently and prioritize competing demands., * IT specialist : 3 years (Required)

Ability to Commute:

 * Romeo, MI 48065 (Required)

## Description

* Serve as primary support contact for field and office users regarding hardware, software, and mobile device issues.
 * Troubleshoot and resolve IT tickets in a timely and professional manner.
 * Provide occasional before/after-hours support based on business needs.
 * Escalate complex issues to IT leadership or external vendors when necessary.

Device Deployment & Management:

 * Configure, image, deploy, and maintain laptops, tablets, phones, and peripherals.
 * Manage device lifecycle from provisioning through replacement/retirement.
 * Maintain device standards related to performance, security, and user experience.
 * Administer mobile device management (MDM) and endpoint management platforms (ex: Intune, Verizon, One-Key).

Inventory & Asset Management:

 * Maintain accurate records of all company IT assets.
 * Perform regular physical and virtual housekeeping of IT inventory.
 * Ensure Verizon portal and other asset systems remain accurate and up to date.

Training & Onboarding:

 * Provide IT orientation for new hires:
 * Time entry systems.
 * Bluebeam and standard applications.
 * Ensure new employees receive properly configured devices on or before start date.

Application & Systems Support:

 * Provide support and light administration for business systems such as:
 * ServiceTitan.
 * Microsoft 365 (Entra ID, Exchange, SharePoint)
 * Tenna.

Project Support & Implementation:

 * Serve as IT project support or project manager for new software implementations.
 * Partner with departments during system rollouts and transition ownership post-implementation.
 * Identify opportunities to automate or streamline repetitive tasks.

Multi-Entity Support:

 * Provide IT assistance for affiliated companies.
 * Maintain cameras and assist operations leaders with technical needs.


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