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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Manager - **Company:** MLG Capital - **Location:** Brookfield, WI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, System Configuration, Data Integrity, Data Retention, Multi-Factor Authentication, Issue Tracking Systems, Information Technology Operations, Azure Active Directory, Microsoft SharePoint, Single Sign-On, Software Asset Management, Apache OpenOffice, Microsoft InTune, Information Technology, Patch Management, Laptops - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3424935c0defd7fd ## About the Role The ideal candidate is an expert in the Microsoft 365 ecosystem, possesses a strong security-first mindset, and enjoys being close to the execution while thinking critically about long-term business alignment., * Experience: 4 to 6+ years of progressive IT infrastructure experience * Technical Deep Dive: Expertise administering Microsoft 365 environments, Azure Active Directory / Entra ID, SharePoint sites, and Microsoft Teams. * Tools: Proven experience with endpoint management frameworks (e.g., Microsoft Intune) and modern ticketing environments. * Mindset: Strong organizational skills with the ability to pivot between solving an immediate user issue and ongoing IT projects. * Communication: Ability to communicate complex technical concepts clearly to non-technical business leaders and executives. Physical Requirements: Ability to operate office machinery; including but not limited to: telephone, computer, copy machine, fax machine, printer, and mobile phone. Working Conditions: Open office workstation environment, moderate to quiet noise levels. ## Description We are seeking a highly motivated, hands-on IT Manager of Corporate Infrastructure to co-manage along with our IT partner and modernize our internal technology ecosystem. In this dual-nature role, you will act as a "player-coach" serving as the primary technical administrator for our core corporate systems while simultaneously designing the broader governance, security, and process frameworks that allow our infrastructure to scale securely., Systems Administration & Engineering * Serve as the primary administrator for Microsoft 365, Teams, Exchange Online, and SharePoint architecture, including licensing. * Own the end-to-end lifecycle of hardware and software asset management, including provisioning, configuring, and offboarding endpoint devices (Laptops, Mobile) via Mobile Device Management (MDM) platforms as well as other office technologies * Manage and continue to improve upon the internal IT Helpdesk ticketing system, providing high-touch, timely technical support for internal employees while identifying and resolving root-cause systemic issues. * Configure and maintain identity access controls, Single Sign-On (SSO) configurations, and user group directory structures. Strategy, Governance & Security * Design and enforce corporate IT policies, data retention schedules, and SharePoint governance frameworks to ensure data integrity and compliance with industry regulations. * Partner with senior leadership and Impact VCIO's to build an IT roadmap that supports business growth, security objectives, and operational efficiency. * Manage third-party IT vendors, software contract renewals, and hardware procurement budgets to maximize ROI. * Establish, implement, and monitor endpoint security baselines, including patch management, Multi-Factor Authentication (MFA), and conditional access policies. * Develop formal documentation, onboarding runbooks, and self-service training resources for employees. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Effective Machine Learning - Managing Complexity with MLOps](https://www.wearedevelopers.com/videos/185-effective-machine-learning-managing-complexity-with-mlops) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Architecting the Future: Leveraging AI, Cloud, and Data for Business Success](https://www.wearedevelopers.com/videos/1096-architecting-the-future-leveraging-ai-cloud-and-data-for-business-success) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Should Tech Managers Be Developers First? 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