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# Systems Administrator

- **Company:** Trulioo
- **Location:** San Diego, CA, United States
- **Experience:** Experienced
- **Salary:** $75,000.0 - $100,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Amazon Web Services, JIRA, Microsoft Azure, Bash Shell, Software as a Service, Software Documentation, Complex Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Windows PowerShell, Software Deployment, TCP/IP, Scripting, Okta, Microsoft InTune, Falcon Platform, Information Technology, Patch Management, Casper Suite, Gsuite, User Accounts
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a1737c403feed6be

## About the Role

* Bachelor's degree in Computer Science, IT, or equivalent practical experience
 * 2+ years of IT support or systems administration experience, preferably in a SaaS or tech company
 * Responsive, organized, and detail-oriented; a clear communicator who can work across technical and non-technical stakeholders
 * An ability to manage multiple priorities and work independently
 * Experience with the following tools/technology: Google Workspace, Microsoft Azure/Entra ID, AWS, Jamf, Intune, CrowdStrike, OneLogin, Meraki, Mimecast, Jira, Slack, Asset Panda
 * Hands-on experience with Jamf or Intune (or willingness to learn both quickly); comfortable supporting both Mac and PC endpoints, including imaging and deployment
 * Familiarity with SSO/IdP platforms such as OneLogin or Okta, and basic networking fundamentals (TCP/IP, DNS, DHCP, VPN)

Nice to Have:

 * Exposure to CrowdStrike or another EDR platform; familiarity with Mimecast or similar email security tools
 * Scripting basics in PowerShell or Bash; experience with asset management tools such as Asset Panda
 * Relevant certifications: Google Workspace Admin, Jamf 100, AZ-900, CompTIA A+ or Security+

## Description

Reporting to the Director of IT, the Systems Administrator will be responsible for supporting the day-to-day reliability and performance of Trulioo's corporate technology stack. This role involves endpoint management, user support, SaaS administration, and onboarding, working hands-on with core IT tools alongside senior IT staff., * Assist with Mac and PC laptop provisioning, imaging, configuration, and user-ready delivery; support patch management and software deployment across macOS (Jamf) and Windows (Intune)

 * Provision and deprovision user accounts across Google Workspace, Azure/Entra ID, and OneLogin; manage group memberships, MFA enrollment, and basic SSO application access
 * Support day-to-day administration of Google Workspace and Microsoft Azure, including SaaS platform configuration and licensing management
 * Support Mimecast email security monitoring and quarantine, apply policies, and escalate threats; help maintain IT documentation and evidence for audits and compliance reviews
 * Assist with basic Meraki troubleshooting (connectivity, wireless, switching) and escalate more complex network issues to senior staff
 * Provide responsive technical support for staff across global locations and time zones, and support new hire onboarding in coordination with the People Team
 * Manage and resolve tickets in Jira with clear communication and timely follow-through
 * Maintain and update runbooks, SOPs, and system documentation, and contribute to the IT knowledge base
 * Support the administration of AI tools and platforms by provisioning user access, managing permissions and access groups, and assisting with routine platform maintenance.


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