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# IT OPERATIONS TECHNICIAN

- **Company:** MOORE & VAN ALLEN PLLC
- **Location:** Charlotte, NC, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Client Server Models, Desktop Computing, Information Technology Operations, Networking Hardware, Print Servers, Citrix Systems, Cisco WebEx, Computer Equipment, Terminal Servers
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a41393b3b53f3a2c

## About the Role

* The successful candidate will have earned a High School Diploma or the equivalent; experienced applicants preferred but not required.
 * Must have the ability to solve problems logically by applying methods taught during training and through educational opportunities.
 * Must have knowledge of MS Windows line of server software, including Microsoft print server in a client-server and Citrix (terminal server) environment, PC hardware and printers with working knowledge of Dell, IBM and Hewlett-Packard personal computers.

## Description

* Keeping an accurate inventory of spare network equipment, equipment in repair status and equipment ready to be deployed
 * Maintaining, supporting and troubleshooting the firm's printers, scanners, and multi-function devices (copiers) including software components; Also procuring and installing such equipment
 * Maintaining, supporting and troubleshooting the firm's desktop computer hardware
 * Receiving inventorying, documenting serial numbers and other critical data for new equipment
 * Managing leased computer hardware inventory
 * Handling tasks and projects assigned by the managers of this position
 * Answering routine questions from IT staff or users in regard to configuration of equipment
 * Communicating with vendors
 * Assist in the coordination, scheduling and technical support of web meetings (Zoom, WebEx, etc.).
 * Assists with the administration of the firm's RingCentral account by processing moves, adds, and changes; assisting users with technical issues; assigning and supporting conferencing accounts; etc.
 * Regular and in-person attendance is required to perform essential functions of this interactive position.


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