> Markdown version of [/jobs/ext/1243459-end-user-support-engineer-2-positions](https://www.wearedevelopers.com/jobs/ext/1243459-end-user-support-engineer-2-positions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # END USER SUPPORT ENGINEER (2 Positions) - **Company:** TWO RIVERS MAINTENANCE SHOP - **Location:** Wellpinit, WA, United States - **Salary:** $44,138.0 - $51,376.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software Applications, Microsoft Azure, Issue Tracking Systems, Local Security Policy, Microsoft Office, Productivity Software, Wide Area Networks, Peripherals, Firewalls (Computer Science), Information Technology, Laptops, User Accounts - **Published:** July 11, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3d1200aafd3b4af2 ## About the Role The Spokane Tribe of Indians is seeking a flexible, energetic, and motivated End User Support Engineer to join our Information Technology Department in Wellpinit, WA. In this role, you will provide hands-on hardware and software support across Tribal government departments, working in a hybrid cloud environment to keep staff productive and connected., * Associate degree in Computer Science, Information Technology, or a related field - or a minimum of one (1) year of IT support experience. Equivalent work experience or relevant technical certifications may be accepted in lieu of formal education. * High School Diploma or GED. * At least 18 years of age. * At least one (1) year of experience performing similar duties in a networked environment (or equivalent education / technical training). * Basic knowledge of operating systems (Windows and macOS) and common productivity software. * Knowledge of Microsoft Azure cloud fundamentals and administration, and of modern SD-WAN and firewalls. * Ability to lift or move up to fifty (50) pounds regularly; stand, stoop, kneel, crouch, or crawl in awkward or cramped positions; climb stairs and ladders; and occasionally work in hot or cold environments. ## Description User & Technical Support * Provide technical support to end users in person, by phone, email, and through remote-assistance tools. * Proactively manage a queue of support tickets, quickly troubleshooting and resolving issues. * Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and peripherals. * Maintain a high level of professionalism and build positive rapport during every interaction. Systems & Software * Install, configure, and maintain operating systems (Windows and macOS), Microsoft 365 / Office, email, and department-specific applications. * Set up and configure user accounts, permissions, and security settings. * Support users both onsite and remotely, collaborating with team members as needed. Documentation & Asset Management * Document reported problems and their resolutions in the ticketing system. * Maintain hardware and software inventory with accurate asset tracking. * Prepare support materials and reports; documentation is reviewed by the supervisor before distribution to users. Collaboration & Continuous Improvement * Escalate and resolve complex issues in coordination with other IT teams. * Help evaluate and test new software applications and hardware. * Contribute to improving IT support processes and procedures, and provide user training and guidance. * Stay current with technology trends, industry best practices, and emerging solutions. * Participate in the on-call rotation and carry a Tribe-issued cell phone. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Native Web Apps: Are We There Yet?](https://www.wearedevelopers.com/videos/293-native-web-apps-are-we-there-yet) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)