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# Desk Side Analyst (Paducah, KY)

- **Company:** Nordic Corp
- **Location:** Paducah, KY, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Information Sciences, Information Technology
- **Published:** July 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7503baf23ae730da

## About the Role

* Demonstrate a deep understanding of the technical environment and its business return.
 * Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels
 * Can keep up to date with technology as it develops and inform their clients of the potential impact.
 * Be self-managing and capable of prioritizing workload based on client requirements.
 * The ability to work under pressure within a team and the ability to multitask are important attributes for this role
 * The candidate will have good problem-solving skills and be highly motivated.
 * He/she will be required to work on own initiative and must therefore possess good decision-making skills
 * Maintain a clean and orderly work environment.
 * The candidate will need to be able to take direction from leads and react to downtimes in the environment.
 * Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements., * Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience

## Description

The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner., * Manage/repair all technology hardware including but not limited to computers, printers, and scanners.

 * Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed.
 * Adheres to all documented processes
 * Travel to off-sites to provide the same level of support as the main campus assignment
 * Assist with project assignments to implement new technologies or hardware
 * Provide on-call and project support as needed
 * Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment


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