> Markdown version of [/jobs/ext/1244709-technicien-systemes-helpdesk-n1-n2-h-f](https://www.wearedevelopers.com/jobs/ext/1244709-technicien-systemes-helpdesk-n1-n2-h-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Technicien Systèmes Helpdesk N1/N2 (H/F)

- **Company:** SARL ARTEMYS
- **Location:** Rouen, France
- **Salary:** €24,000.0 - €25,000.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, Internet Protocol, Office365
- **Published:** July 12, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=ac589e55fdc19a8f

## About the Role

Vous avez une première d?expérience dans un environnement challengeant

Vous avez un bon relationnel avec les utilisateurs, ainsi qu'un bon savoir-être et enfin vous êtes à l'aise sur la prise d'appel Hotline

## Description

Hotline Niveau 1 et 2 ? Prise de main à distance.

Saisie et suivi d?incidents dans l?outil GLPI (migration prochaine vers JIRA)

Administration Réseau / Système

Technicien de proximité

Installation/montage de postes de travail complet

Le terrain de jeu ?

OS : Windows , Administration AD

Connaissance réseau IP

Prise de main à distance, Beyondtrust

Office365, Le process pour nous rejoindre : simple et clair !

Échange RH : On discute de vos motivations et de l?adéquation avec nos valeurs (promis, pas de robotisation ici).

Entretien opérationnel : Un échange approfondi pour clarifier vos missions.

Proposition d'embauche : Si tout colle, on vous accueille officiellement chez Artemys !


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