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# Technicien Helpdesk H/F

- **Company:** Pôle Sud
- **Location:** Marseille, France
- **Experience:** Experienced
- **Salary:** €24,000.0 - €26,000.0
- **Contract:** Contract
- **Skills:** Microsoft Windows, Apple IOS, JIRA, Data Transmissions, Microsoft Office
- **Published:** July 12, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=f2728c8a83bbbe34

## About the Role

* Maîtrise de l'environnement poste de travail et des systèmes Windows
 * Maîtrise de la suite Office 365
 * Gestion de parc
 * Connaissance en téléphonie mobile (iOS et Android)
 * Connaissance Jira serait un plus
 * Connaissance en Imprimantes

## Description

Vous assurez le support hotline (N1) :

 * Analyse et arbitrage des tickets
 * Installer et configurer de nouveaux postes de travail - Utilisation de l'AD
 * Mastérisation, transfert de données utilisateurs
 * Configuration et mise à jour d'outils de messagerie - Connaissance Exchange
 * Office 365
 * Suivi des tickets
 * Installation d'imprimantes - Connaissance Réseaux
 * Gestion de parc : entrées, sorties, changements de matériels


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