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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HR Technology Lead - **Company:** ICON plc - **Location:** Reading, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Information Systems, Human Resources Information System (HRIS), Identity and Access Management, Oracle (Applications), Release Management, SAP (Applications), Systems Integration, Workday Security, Workday HRIS, DocuSign, Workday - **Published:** July 12, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=851f8d4b0f1532ab ## About the Role You will have solid human resources experience , with the ability to manage competing priorities and develop your team., * Bachelor's degree in information systems , human resources, business administration, or a related field, or equivalent experience. * Extensive experience in HR technology management , including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. * Strong strategic thinking skills with a proven ability to align technology with business goals. * Excellent communication and leadership abilities, with experience managing teams and cross-functional projects. * A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology. * Willingness to travel as required (approximately 5%) ## Description HR Technology Lead - Must have HR and WorkDay experience - UK or Ireland ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do: You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance * Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations * Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases * Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations * Oversee HRIS backlog prioritisation and recurring refinement forums * Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction * Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence * Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction * Support the team in assessing requirements, options and impacts before configuration changes are made * Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) * Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts * Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management * Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign * Liaise with Procurement and Legal to ensure commercial and contractual compliance * Maintain oversight of active AMS and project SOWs Release Management * release impact assessment * change gating/evidence * deployment coordination * post-release stabilization Annual Process Governance & Traceability * Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance * Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. * Facilitating weekly team and quarterly SLT governance forums. ## Related Videos - [Is HR dead? 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