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# Onsite Support Technician

- **Company:** Hemmersbach Nordamerika
- **Location:** Ballston Spa, NY, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $54,000.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Desktop Computing, Laptops
- **Published:** May 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e754a969ab17ce8

## About the Role

Do you have experience in Technical Proficiency?, * 2-3 years of experience in a technical support or desktop support environment.

 * Strong working knowledge of desktops, laptops, mobile devices, and assorted peripherals.
 * Strong client-facing soft skills with the ability to communicate clearly and professionally.
 * Willingness and capability to perform asset disposal services.
 * Understanding of standard business software, productivity suites, and operating systems.
 * Proven ability to problem-solve in moderately complex technical situations.
 * Ability to work independently and use good judgment within established guidelines.

## Description

We are seeking a motivated and technically proficient Desktop Support Technician to join our team. In this role, you will provide hands-on support for a variety of end-user devices, ensuring smooth, efficient, and reliable operation of workplace technology. You will work independently on moderately complex incidents and service requests while delivering excellent customer service to internal clients., * Provide onsite and/or remote technical support for PCs, laptops, mobile phones, and peripheral devices.

 * Support standard operating systems and commonly used business applications.
 * Resolve incidents and fulfill service requests according to established procedures.
 * Apply intermediate-level subject matter knowledge to troubleshoot and solve problems independently.
 * Perform device disposal services in accordance with company policy and compliance requirements.
 * Maintain accurate documentation of issues, activities, and resolutions.


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