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# Student Support Administrator

- **Company:** Yorlinc - Assessment & Training
- **Location:** Lincoln, UK
- **Salary:** £26,000.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Office, Student Information Systems, Electronic Filing System
- **Published:** July 12, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=fde1f7c9b2be7f9f

## About the Role

* At least one year's experience in an administrative role
 * Strong written and verbal communication
 * Confident using Microsoft Office and quick to learn new systems
 * Excellent organisation and customer service skills
 * Calm under pressure, with a track record of meeting deadlines
 * A genuine enjoyment of helping people and building positive working relationships
 * Strong initiative and a problem-solving mindset
 * Comfortable working both independently and as part of a small team
 * Excellent attention to detail and the discipline to keep confidential records accurate
 * Experience in DSA, higher education, or disability support is an advantage but not essential

## Description

As Student Support Administrator, you will be at the heart of YorLinc's student support operations, making sure students can access their allocated Non-Medical Help quickly and efficiently. From guiding students and support workers through the process to gathering documentation and keeping records accurate, this is a role where your organisation makes a direct difference to students' lives.

You will report to the Student Support Manager and work as part of a small, supportive team based in our Lincoln office. If you enjoy bringing order to a busy workload, like helping people, and can confidently manage competing priorities, you will fit right in.

Key Responsibilities

 * Support and encourage students to take up their allocated Non-Medical Help provision
 * Contact students to gather the documentation needed and keep paperwork moving promptly
 * Maintain accurate student records, databases, and electronic filing systems
 * Make sure documentation is stored correctly and in line with company procedures
 * Support NMH support workers with administrative queries and resolve issues where you can
 * Liaise with students and support workers to keep support running smoothly
 * Produce reports on student numbers, NMH provision, and service activity when needed
 * Handle email correspondence and respond promptly to students, support workers, and colleagues
 * Keep internal systems updated with accurate, up to date student information
 * Support the wider administration team with general duties as required

What Success Looks Like

 * Students move quickly and smoothly from allocation to active support
 * Records and systems are accurate, current, and reliable
 * Documentation is gathered promptly so nothing stalls a student's support
 * Support workers feel well supported and able to do their best work
 * Students consistently experience YorLinc as responsive, organised, and easy to deal with


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