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# IT-Supporter

- **Company:** HIBA e.V.
- **Location:** Potsdam, Germany (Remote available)
- **Salary:** €34,000.0 - €49,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Microsoft Office, Systems Integration, Information Technology
- **Published:** July 12, 2026
- **Apply:** https://www.xing.com/jobs/berlin-it-supporter-156133879

## About the Role

* Abgeschlossene Ausbildung im IT-Bereich, z.B. als Fachinformatiker für Systemintegration, IT-Systemkaufmann oder eine vergleichbare Qualifikation
 * Erste Berufserfahrung im IT-Support oder IT-Helpdesk von Vorteil
 * Gute Kenntnisse in den Bereichen Windows-Betriebssysteme, MS Office, Netzwerktechnik und Hardware
 * Erfahrung mit Ticketsystemen und Remote-Tools von Vorteil
 * Analytisches Denkvermögen und eine lösungsorientierte Arbeitsweise
 * Kommunikationsstärke und Freude am Umgang mit Anwendern
 * Teamfähigkeit, Zuverlässigkeit und Eigeninitiative
 * Gute Deutsch- und Englischkenntnisse in Wort und Schrift

## Description

* Troubleshooting sowie der 1st Level Support
 * Installation von Endgeräten z.B. Win10, Android, iOS und macOS
 * Aufbau von Arbeitsplätzen sowie die Schulung der User
 * Anlegen von User Accounts in Active Directory
 * Dokumentationserstellung sowie das notwendige Reporting


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