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# Junior ICAM System Administrator

- **Company:** Maximus, Inc.
- **Location:** Davenport, IA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $40,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Audit Trail, Cyber Security, Identity and Access Management, Issue Tracking Systems, Information Technology Operations, Lightweight Directory Access Protocols (LDAP), Role-Based Access Control, Zero Trust Network Access, Okta, Information Technology, User Administration, Servicenow
- **Published:** July 12, 2026
- **Apply:** https://www.careerjet.com/job/usfa1b457647063f905e7137a47c2efbea/eaa

## About the Role

Demonstrated experience performing user and service account provisioning, modification, and deprovisioning in an enterprise ICAM/IAM or system administration environment using documented procedures.

 - Ability to execute account lifecycle management activities, including enabling, disabling, and removing accounts, with actions tracked in a ticketing or audit system.
 - Hands-on experience supporting authentication and access-based
access assignments.

 - Experience supporting or administering identity platforms or directory services (e.g., Okta or similar IAM tools, Active Directory, or LDAP).
 - Proven ability to manage access requests, incidents, and tasks using an IT service management (ITSM) or ticketing system while meeting defined SLAs.
 - Experience maintaining accurate records and audit trails to support compliance reviews, security assessments, or access audits.
 - Ability to operate in a shift-based or 24x7 operational environment, including queue monitoring, escalation, and documented handoffs.
 - Bachelor's degree in information technology, Cybersecurity, Computer Science, or a related field OR equivalent relevant experience
 - Minimum 0-2 years supporting enterprise identity, access management, or IT operations environments
Preferred Skills and Qualifications:

 - Experience supporting federal government environments
 - Familiarity with HSPD-12, least-privilege access principles, and Zero Trust concepts
 - Experience using ServiceNow or similar ITSM tools for access requests, incidents, and task tracking
 - Exposure to cloud or hybrid identity and access management environments

## Description

Support identity account provisioning, modification, and deprovisioning activities in accordance with security policies.

 - based access control (RBAC), and directory services.
 - Perform user and service account lifecycle management tasks, including monitoring, disabling, and removal of accounts across supported systems.
 - Identify inactive or non-compliant accounts and escalate findings in support of audit, compliance, and cybersecurity requirements.
 - Maintain accurate records and audit trails to support compliance reporting and security reviews.
 - Monitor ICAM request queues, respond to tickets and escalations, and assist with incident troubleshooting in a 24x7 support posture.
 - Participate in shift rotation and provide leave coverage to ensure uninterrupted operational support.


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