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# Health Operations/Educational Resources Analyst

- **Company:** Accenture
- **Location:** Denver, CO, United States
- **Salary:** $44,500.0 - $103,100.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Lookup Table, Microsoft Office
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ff5a1bf52b7100bf

## About the Role

* Minimum of 3 months of Provider Enrollment experience
 * Minimum of 1 year of Microsoft Office Suite experience, * Training and Education background in healthcare/provider enrollment
 * Microsoft Office to include Excel (VLOOKUP)
 * Experience in Process Improvement

Professional Skills

 * Critical Thinking
 * Strong written and verbal communication skills

## Description

The Health Operations/Educational Resources Analyst will play a pivotal role in enhancing the efficiency and effectiveness of our provider enrollment processes. This position is responsible for facilitating comprehensive training programs, including nesting, cross-training, and desk-side shadowing for enrollment staff. The analyst will also support enrollment staff by addressing processing questions and maintaining up-to-date work instructions for Provider Enrollment department., * Design and deliver training sessions on provider enrollment processes, focusing on nesting, cross-training, and desk-side shadowing

 * Develop training materials and resources to support staff learning and retention
 * Assess training effectiveness and make improvements based on feedback and outcomes
 * Act as a point of contact for enrollment staff, providing guidance on processing questions and challenges
 * Collaborate with the enrollment team to identify areas for improvement in processes and training
 * Complete research requests as assigned within the specified due dates in order to improve daily processing of applications and or file maintenance transactions
 * Conduct targeted or specialized research and analysis as assigned within the specified due dates
 * Review and respond to escalation requests within the specified due dates; escalate to leadership as necessary
 * Maintain and update provider enrollment work instructions to ensure clarity, accuracy, and compliance with current policies
 * Assist in the development of standard operating procedures (SOPs) related to enrollment processes.
 * Work closely with cross-functional teams to align training initiatives with organizational goals
 * Communicate effectively with staff to foster a supportive learning environment
 * Stay informed about Medicaid Provider Enrollment processes and error trends in provider enrollment to enhance training programs.
 * Gather and analyze data on training outcomes and staff performance to drive improvements.
 * Perform trending and root cause analysis on data to identify training or enhancement needs
 * Make recommendations to management to improve efficiency and effectiveness of current manual processes through systemic modifications
 * Maintain strict confidentiality of information and job files as dictated by current HIPAA requirements
 * Perform other duties as assigned by leadership


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