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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Technician I - **Company:** EMCO Technologies - **Location:** Channahon, IL, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Audio Video Distribution, System Configuration, Hard Disk Drives, Information Technology Operations, Network Architecture, Network Connections, Virtual Machines, Wide Area Networks, Wireless Networks, EndPointSecurity, Computer Networking Systems, Wireless Devices, Wired Networks, Information Technology, Network Support, Patch Management, SentinelOne Expertise, Servicenow - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4a3a8109237a0ff4 ## About the Role The ideal candidate is a self-motivated IT professional with strong troubleshooting skills, excellent communication abilities, and experience working in industrial or manufacturing environments. *DISA background check required*, * Experience supporting enterprise network infrastructure. * Knowledge of wired and wireless networking technologies. * Experience with LAN/WAN environments. * Hands-on server and storage support experience. * Experience installing and cabling IT infrastructure. * Strong troubleshooting and problem-solving skills. * Excellent written and verbal communication skills. * Highly organized with strong attention to detail. * Experience using ServiceNow is preferred. Work Environment & Safety Requirements This position is located within an operational refinery environment. Candidates must be comfortable working around industrial equipment and chemical processing operations. Requirements include: * Driving between refinery locations and buildings * Lifting and transporting IT equipment * Working in data closets and equipment rooms * Following refinery safety procedures at all times Required Personal Protective Equipment (PPE): * Flame-Resistant Clothing (FRC) * Steel-toe boots * Hard hat * Safety glasses * Gloves, * Position requires travel throughout the refinery campus * DISA background check required Preferred Experience Candidates with experience in one or more of the following environments are highly desirable: * Manufacturing or refinery IT support * Industrial networking * Cisco networking * Server and storage infrastructure * Enterprise AV technologies * Laboratory IT environments * Vendor coordination and infrastructure deployments ## Description EMCO Technologies is seeking an experienced Network Technician I to support our client, ExxonMobil, at the Joliet Refinery. This individual will be part of a site infrastructure team responsible for providing hands-on support for network infrastructure, server and storage systems, audiovisual (AV) technology, laboratory systems, and general IT operations across the manufacturing complex., Project Coordination & Infrastructure Support * Partner with business stakeholders to plan and execute IT infrastructure projects. * Coordinate with ExxonMobil IT (EMIT) project teams to deliver site technology initiatives. * Support projects such as: + Desktop refreshes + New building construction + End-of-Life hardware replacement + Printer deployments * Assist with planning, change management, and project stewardship. Network Support * Troubleshoot network connectivity issues. * Provide hands-on support for remote Level 2+ network engineers (hands and eyes support). * Install and configure new network infrastructure. * Perform physical installation of switches, routers, wireless equipment, and cabling. * Coordinate fiber and copper cable installations with third-party vendors. * Assist vendors with troubleshooting physical network infrastructure. * Support: + LAN + WAN + Wired networks + Wireless networks Server & Storage Support * Provide hands-on support for server and storage infrastructure. * Rack, cable, and install servers. * Escort vendors performing installations or break/fix work. * Perform minor hardware repairs such as hard drive replacements. * Assist with server infrastructure deployments and maintenance. Laboratory Systems Support Support laboratory workstations and systems, including: * Operating system installation and support * Application installation * System configuration * Patch management * Security updates (SentinelOne) * Local account administration * Backup support * Virtual machine and proxy PC setup Assist laboratory personnel with network connectivity for lab equipment. Note: This position does not support laboratory instruments directly but does assist with network connectivity and troubleshooting. Network Connectivity for Lab Environments Support multiple network environments including: * ChemTech * Domain-Joined networks * Non-Domain Joined networks Assist with connecting laboratory equipment to the appropriate network segments. Printer Support Provide enterprise printer support including: * Installation * Configuration * Network connectivity * Device security * Troubleshooting Audiovisual (AV) Support (Training can be provided.) Responsibilities include: * Zoom Room setup and configuration * Coordination of AV installation vendors * Assist AV Engineering with room evaluations and system designs ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [In-Memory Computing - The Big Picture](https://www.wearedevelopers.com/videos/626-in-memory-computing-the-big-picture) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)