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# IT Support Technician

- **Company:** Northwest Respiratory Services
- **Location:** Eagan, MN, United States
- **Salary:** $37,440.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, System Configuration, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Linux Distribution, Windows Servers, Remote Service Software, TCP/IP, Tablet Computers, Information Technology, Laptops, Fortinet, Network Server, Cisco
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=45043e52f5b0937a

## About the Role

* At least one year of IT Support experience or similar
 * Basic TCP/IP, DHCP, DNS, wired and wireless troubleshooting
 * Familiarity with supporting a primarily Microsoft-based business
 * Familiarity with:
 + Systems/Platforms- Active Directory, Entra ID, Microsoft 365, FortiGate, Cisco
 + Hardware- Servers, Desktops/Laptops, Printers, Fax, Tablets, Phones (Desk/Cell)
 + Operating Systems- Windows 10/11, Server 2012 R2-2025, iOS, Linux Distros
 * Degrees, certifications, and home-lab personal projects experience are a plus!

## Description

Northwest Respiratory Services is seeking a Part Time IT Support technician to support our Eagan, MN Office. This position will offer 20 hours per week and be fully onsite. The IT Support Technician provides day-to-day technical support to employees and assists with the maintenance and improvement of the organization's IT environment. This position is primarily focused on Level 1 helpdesk support, with some Level 2 troubleshooting and involvement in broader IT systems, applications, infrastructure, and projects., * Provide troubleshooting for staff in person and through remote support tools

 * Track, document, prioritize, and resolve support requests
 * Assist with onboarding and offboarding users and their associated accounts/devices
 * Perform light scripting, app configuration, reporting, or similar technical work
 * Assist with the development, installation, configuration, and maintenance of IT systems, equipment, and infrastructure
 * Assist with IT projects involving applications, infrastructure, security, deployments, process improvements, system configuration, or technical research
 * Follow established security practices and support the proper handling of company and regulated data
 * Other duties as assigned/needed


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