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# Hardware Deployment Manager

- **Company:** Robotic Assistance Devices, Inc.
- **Location:** United States (Remote available)
- **Salary:** $60,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Issue Tracking Systems, Intrusion Detection Systems, Network Connections, Network Administration
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a4a10cdd975851bd

## About the Role

* Strong mechanical aptitude and hands-on experience with physical hardware deployment
 * Experience coordinating field technicians or vendors, ideally across multiple regions
 * Comfort with project management across multiple overlapping deployments
 * A proactive communicator who follows up without being asked and keeps clients informed
 * Strong organizational skills and the ability to stay on top of details under load
 * Electrical engineering knowledge is a plus, but not required

## Description

* Ensure all hardware is installed according to RAD standards, verifying correct placement, coverage, orientation, secure mounting, physical safety, power, cabling, network connectivity, and environmental suitability.
 * Validate device labeling, IDs, and configuration details, and perform final quality checks before considering an installation complete.
 * Confirm devices are powered on, network-connected, and correctly identified in RAD systems before handoff.
 * Provide complete handoff documentation to the software team, including device IDs, locations, site photos, network details, and any known constraints or open items.
 * Explicitly notify the software team when hardware is ready for configuration - a deployment isn't "complete" until the software team confirms readiness.

Rapid Issue Resolution

 * Treat every hardware issue as urgent once identified: create a ticket immediately, assign clear ownership, and track it actively to resolution.
 * Coordinate quickly with technicians, vendors, and internal teams to resolve issues.
 * Validate performance after resolution - not just "fixed on paper."

Technician Network Management

 * Build and maintain a trusted network of local technicians in each deployment region.
 * Ensure technicians are trained on RAD standards, can execute installs correctly the first time, and respond quickly and professionally when issues arise.
 * Actively manage technician performance - retraining when possible, replacing when necessary - and prioritize reliability and consistency over lowest cost.

Project Management Across Deployments

 * Track all active and upcoming deployments, along with issue tracking, in a centralized system.
 * Clearly define scope, timelines, dependencies, and owners for each project.
 * Coordinate schedules across multiple clients, sites, and technicians, and proactively identify conflicts, risks, and capacity constraints.

Client Communication

 * Set clear client expectations around installation and service timelines, site readiness requirements, and what will happen during install or service visits.
 * Communicate proactively about delays, changes, or issues discovered on-site, along with next steps and resolution plans.
 * Confirm completion and readiness with the client before closing out a deployment.


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