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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Software Systems Engineer - USA - **Company:** Nearfield Instruments - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Computing Platforms, Databases, Computer Engineering, Hardware Interface Design, Linux System Administration, Software Architecture, Service Pack, Software Engineering, Software Requirements Analysis, Software Systems, Systems Integration, Software Troubleshooting, Information Technology, Hardware Infrastructure, Software Version Control - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=33cff1c8beb3032a ## About the Role This position requires significant customer interaction, exceptional troubleshooting skills, and the ability to translate operational challenges into well-defined software requirements for our engineering teams., Our future Senior Software Systems Engineer combines strong technical troubleshooting capabilities with excellent customer-facing communication skills. You enjoy solving complex system problems, understanding how software interacts with advanced hardware platforms, and working with development organizations to continuously improve product performance., * Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, Physics, or a related technical discipline. * 8+ years of experience supporting complex semiconductor capital equipment or similarly sophisticated technical systems. * Strong understanding of software architecture within hardware-based systems. * Experience troubleshooting distributed software applications, Windows and/or Linux environments, networking, databases, and system communications. * Experience supporting software releases, upgrades, patches, and version management. * Ability to isolate complex software versus hardware interactions during root cause analysis. * Experience working directly with software development organizations to define requirements and validate fixes. * Strong understanding of semiconductor manufacturing, metrology equipment, automation, or capital equipment environments is highly preferred. * Excellent written and verbal communication skills with the ability to communicate effectively with customers, field engineers, and software developers. * Strong organizational skills with the ability to manage multiple technical priorities simultaneously. * Ability to work independently while coordinating activities across global engineering teams. ## Description The Senior Software Systems Engineer serves as the technical bridge between our customers, the U.S. field organization, and our Research & Technology Development (RTD) software engineering teams. The role focuses on understanding how the software platform performs in real-world manufacturing environments, identifying opportunities for improvement, and driving software enhancements that improve system functionality, stability, usability, and customer productivity. This is not a software development or coding position. You will work directly on customer systems to diagnose software-related issues, validate new software releases, install upgrades and patches, and partner with our development organization to ensure field experience is incorporated into future software releases., * Serve as the primary software systems expert supporting Nearfield products at customer sites. * Troubleshoot software, system integration, and platform issues across complex semiconductor metrology equipment. * Install, configure, validate, and support software releases, upgrades, hot fixes, and service packs. * Work closely with RTD software engineering teams to investigate software defects and validate corrective actions. * Capture customer feedback and translate operational requirements into clear functional improvement requests. * Validate new software functionality in the field prior to broad customer deployment. * Support root cause investigations involving software, hardware interfaces, automation, and system performance. * Partner with Applications, Service Engineering, Program Management, and Product Development to improve overall product performance. * Develop troubleshooting guides, best known methods (BKMs), and field documentation that improve global service effectiveness. * Assist with customer demonstrations, product evaluations, and new product introductions from a software systems perspective. * Support customer escalations requiring detailed software diagnostics and cross-functional coordination. * Travel as required to customer locations within the United States and periodically to Nearfield headquarters in the Netherlands. ## Related Videos - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [More efficient software for more efficient microchips](https://www.wearedevelopers.com/videos/1164-more-efficient-software-for-more-efficient-microchips) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) ## Related Articles - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [The Ultimate Software Engineer Career Path Guide for 2023](https://www.wearedevelopers.com/magazine/146-the-ultimate-software-engineer-career-path-guide-for-2023) - [Is Software Engineering Hard?](https://www.wearedevelopers.com/magazine/448-is-software-engineering-hard)