> Markdown version of [/jobs/ext/1249026-level-i-it-technician](https://www.wearedevelopers.com/jobs/ext/1249026-level-i-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Level I IT Technician

- **Company:** American Leadership Academy
- **Location:** Mesa, AZ, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple Products, Desktop Computing
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=80a863f37851ddcb

## About the Role

American Leadership Academy is currently accepting applications for a full-time Level 1 IT Technician. The Level 1 IT Technician will provide on-site support to all technology equipment for our schools in Gilbert, AZ. Candidates must be willing to undergo a background check. Previous experience in the IT field is preferred, but not required., * Self-motivated

 * Dependable
 * Coachable
 * Outstanding customer skills
 * Ability to communicate clearly and professionally, both verbally and in writing.
 * Flexible in prioritizing tasks.
 * Committed to going above and beyond when necessary to reach goals.
 * Leadership and team collaboration skills
 * Strong planning, execution, and problem-solving skills.

Preferred additional skills:

 * Security and Technical Certifications
 * Apple products knowledge
 * G Suite knowledge
 * Active Directory knowledge

## Description

* Answer, evaluate and prioritize requests for assistance from staff experiencing problems with hardware, software, networking, and other IT related issues.
 * Escalate complex issues to Level 2 support providing a detailed report of steps taken.
 * Install computers, software, and peripheral equipment.
 * Repair of computers, software, and peripheral equipment.
 * Troubleshoot phones, networks, projectors, doc cams and any other technology used by students or staff.
 * Support audio and visual equipment at various BCLA events.
 * Train users on software and hardware on-site.
 * Maintain records of work in progress and completed jobs.
 * Maintain a moderate level of proficiency in software and applications supported by IT.
 * Assist in miscellaneous tasks as needed.
 * Required to lift up to 50 pounds in support of hardware installations.
 * Other duties as assigned.


## Related Videos

- [Lessons from Steve Jobs - Learnings from the Past for the Future](https://www.wearedevelopers.com/videos/1021-lessons-from-steve-jobs-learnings-from-the-past-for-the-future)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [Startups Cloning Humans, Angry AI Bloggers, and Robotaxi Chaos - Christian Trummer](https://www.wearedevelopers.com/videos/1853-startups-cloning-humans-angry-ai-bloggers-and-robotaxi-chaos-christian-trummer)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)