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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Claim Technical Specialist - **Company:** IFG Companies - **Location:** Scottsdale, AZ, United States - **Experience:** Expert - **Salary:** $110,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Desktop Computing, Microsoft Software - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7dc9f7d932bc8dd8 ## About the Role * Demonstrated ability to deal with significant/complex coverage matters, including contractual risk transfer and additional insured issues. * Excellent written and oral communication skills. * Very strong negotiation, critical thinking and problem-solving capabilities. * Outstanding customer service orientation, while demonstrating careful attention to details and an ability to multi-task. * Strong computer skills, including the ability to work effectively in the claims management system and strong knowledge of Microsoft applications (e.g., Outlook, Word, Excel). * Ability to exercise independent judgement with moderate supervision in handling claims within reserve and settlement authority. * Ability to travel as business necessitates (including for mediations, settlement conferences and trials)., * Required: A bachelor's degree from an accredited U.S. college/university, with a major or coursework in insurance, economics or related fields. * Required: At least eight (8) years of experience handling commercial general liability claims, preferably with a U.S. commercial insurer. * Required: A valid adjuster license in designated home state and the ability to obtain additional non-residential adjuster licenses. * A Plus: Senior Claim Law Associate (SCLA), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC) and/or Chartered Property Casualty Underwriter (CPCU) designations. * Preferred: At least eight (8) years of commercial property/casualty claims handling experience with a U.S. commercial insurer, including experience with complex litigation of claims. * Preferred: At least eight (8) years of litigation management experience. * Preferred: Experience with Excess & Surplus Lines (E&S)., * Position is hybrid and requires the ability and the willingness to work in an IFG Companies office at least three (3) days per week if residing within a one-hour commuting distance. * Physical demands are considered those of a climate-controlled office environment with minimal physical exertion. * Position requires prolonged sitting, extensive utilization of computers and interactions with others in person and via phone. * Position requires the ability and the willingness to travel when required to meet business needs. ## Description The Senior Claim Technical Specialist ("SCTS") is a high-impact role focused on investigating, evaluating, negotiating and settling serious injury/damage claims involving complex coverage and large loss exposures in multiple jurisdictions. The SCTS will evaluate coverage considerations, applicable laws and regulations, claim resolution approaches and report to management and reinsurers within necessary timelines and guidelines., * Reviewing new claim reports and determining initial plans of action. * Analyzing coverage relating to the facts and allegations of claims and preparing Reservation of Rights and Declination of Coverage letters, as applicable. * Pursuing all culpable parties, providing them with formal notice and seeking contribution from such responsible entities as appropriate. * Identifying serious injury/damage losses and reporting them timely to upper management and reinsurers. * Evaluating all claims as the investigation develops; establishing and adjusting reserves as warranted, reserving commensurate with the claim exposure. * Reviewing all expense bills for appropriateness, accuracy and adherence to Company billing guidelines within the Company's e-billing system. * Identifying subrogation opportunities and ensuring efforts are undertaken, where appropriate, to recover against responsible parties. * Directing counsel in the defense of litigated claims in accordance with established litigation plans and legal budgets. * Negotiating claims to settlement and attending mediations, settlement conferences and trials. * Functioning as the subject matter expert, mentoring claim examiner trainees and new claim examiners. * Other duties, as requested. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Does The Tech Industry Have The Best Work-life Balance?](https://www.wearedevelopers.com/magazine/427-does-the-tech-industry-have-the-best-work-life-balance) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How Much FAANG Companies Actually Pay Software Engineers in 2025](https://www.wearedevelopers.com/magazine/230-how-much-faang-companies-actually-pay-software-engineers-in-2025) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)