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# Data and System Support Analyst

- **Company:** WINGSWEPT, LLC
- **Location:** Garner, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Extract Transform Load (ETL), Data Migration, Relational Databases, Database Queries, Database Security, Document-Oriented Databases, Microsoft SQL Server, Database Optimization, Database Performance, Build Management, Legacy Systems, Custom Reports
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5b5819dc2bb3b913

## About the Role

* Each WingSwept employee is expected to adhere to our core values of being Honest, Eager, Accountable, Respectful, and a Team Player in all their interactions
 * Must be able to pass both Department of Defense and corporate criminal background checks and drug test. US citizenship is required
 * High school diploma, secondary education preferred
 * Strong SQL skills, including the ability to write and optimize complex MSSQL queries
 * Experience working with relational data models and mapping data between systems
 * Experience with data migration projects, from analysis through validation
 * Familiarity with database performance tuning, configuration, and security best practices
 * Three+ years of IT or related experience
 * Good verbal and written communication skills, including gathering requirements directly from customers
 * Strong analytical and problem-solving skills

## Description

* Reporting & Report Development
 * Design and build complex custom reports using MSSQL queries for internal and external customers
 * Develop and maintain deep expertise in CMTS's data model to support advanced reporting requests
 * Build queries within the application to support custom data sets, extracts, and notifications
 * Translate customer reporting and statistical requirements into technical report specifications
 * Requirements Gathering & Customer Collaboration
 * Meet directly with customers to gather reporting and statistical needs
 * Clarify ambiguous or incomplete requirements through follow-up discussion with stakeholders
 * Communicate technical concepts and tradeoffs clearly to non-technical customers
 * Partner with the team to scope effort and timelines for report and data requests
 * Data Migration
 * Analyze data from external and legacy systems to understand structure and quality
 * Map external data sources into the CMTS data model
 * Write complex queries to extract, transform, and load migrated data
 * Validate and test migrated data for accuracy and completeness
 * Database Performance & Administration
 * Monitor and optimize MSSQL database performance
 * Identify poor-performing queries and recommend or implement tuning solutions
 * Review and adjust database configuration settings
 * Maintain and audit database security settings and access permissions
 * Additional Responsibilities
 * Support other technical initiatives across the team as needed
 * Investigate new tools, technologies, and techniques to improve data and reporting processes
 * Document data models, migration processes, and reporting procedures for team continuity
 * Maintain confidentiality of client data and sensitive information


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