> Markdown version of [/jobs/ext/1249774-infrastructure-service-lead-ts-sci-with-polygraph](https://www.wearedevelopers.com/jobs/ext/1249774-infrastructure-service-lead-ts-sci-with-polygraph). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Service Lead - TS/SCI with Polygraph - **Company:** General Dynamics Information Technology - **Location:** Washington, DC, United States - **Experience:** Expert - **Salary:** $128,039.0 - $173,229.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Information Technology Operations, Network Troubleshooting, Web Services, Computer Network Operations, Information Technology - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=08cf9c4a94b36076 ## About the Role * EDUCATION: Bachelor's degree in an IT-related field, or 12+ years of relevant IT experience in lieu of a degree * CLEARANCE: Active TS/SCI clearance with a favorable polygraph * Hands-on experience with core infrastructure services (e.g., Active Directory, storage, server compute, web services, network troubleshooting) * CERTIFICATION: DoD 8140 certification (Cloud+, GICSP, GSEC, SSCP or Security + CE) * Ability to operate effectively in a 24/7/365 enterprise operations environment and meet manning requirements * Strong analytical and troubleshooting skills with the ability to perform initial incident triage and assess root cause indicators * Experience working in high tempo operational or network operations center (NOC/ITOC) environments * Experience within a 24/7/365 operations environment as a central interface and technical lead facilitating coordinated response and communication during enterprise incidents * Clear communication skills with the ability to coordinate across multiple service teams under pressure * US citizenship required * LOCATION: Onsite, 8 + years of related experience * may vary based on technical training, certification(s), or degree ## Description Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats., As an Infrastructure Service Lead (ISL) supporting CIS, you play a pivotal role in maintaining the stability, security, and operational readiness of enterprise IT infrastructure across multiple networks and environments. You serve as the first line of technical defense-monitoring critical systems, identifying issues in real time, coordinating rapid response actions, and ensuring essential IT services remain available to users around the globe. Your work drives operational excellence, improves issue resolution, and enhances the overall reliability of enterprise-wide IT services., * Serve as the primary technical lead for infrastructure services within the IT Operations Center (ITOC), providing 24/7/365 operational oversight and initial incident assessment * Monitor and analyze enterprise alerts, alarms, dashboards, and system health indicators to identify issues and coordinate with service lane SMEs and Senior Technical Advisors for timely resolution * Act as the central interface between leadership, regional operations, cyber teams, network teams, desk side support, and other service lanes to facilitate coordinated response and communication during events * Initiate and lead crisis action teams for critical infrastructure incidents, ensuring rapid escalation, tracking, and documentation * Maintain the Common Operating Picture (COP), enterprise monitoring sites, and collaboration dashboards to provide accurate, real-time visibility of infrastructure service health * Track planned and emergency maintenance actions impacting infrastructure services and communicate operational impacts to stakeholders ## Related Videos - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Developer Time Is Valuable - Use the Right Tools - Kilian Valkhof](https://www.wearedevelopers.com/videos/1792-developer-time-is-valuable-use-the-right-tools-kilian-valkhof) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)