> Markdown version of [/jobs/ext/1250472-dedicated-console-operator](https://www.wearedevelopers.com/jobs/ext/1250472-dedicated-console-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Dedicated Console Operator - **Company:** INTERCON SECURITIES - **Location:** Warren, MI, United States - **Salary:** $41,184.0 - **Contract:** Permanent contract - **Skills:** Cyber Security, Microsoft Office - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=12bbb270119e1f2b ## About the Role * High school diploma or equivalent * Previous dispatcher or console operator experience, or 1 year of Security experience at GM. * General understanding of security operations and interest in learning dispatch operations. * Strong problem-solving skills with the ability to work independently. * Exceptional customer service, organizational, and multitasking abilities. * Excellent verbal and written communication skills. * Ability to make quick, decisive actions in emergency situations. * Ability to interact effectively with individuals at all levels and across diverse cultures. * Team-oriented with the ability to make sound judgments. * Proficiency in Microsoft programs and common console operation equipment. Preferred Experience: * 2+ years of public sector dispatch or emergency operations center experience. * 2+ years of verifiable data center security experience. * 3+ years of verifiable private/corporate security experience. Physical and Mental Requirements: * Ability to physically respond to emergency situations, including carrying out duties in stressful and high-pressure environments. * Must maintain a professional and ethical demeanor, providing courteous interaction with all employees and visitors., * Can you provide proof of education, such as your high school diploma, transcripts, or GED? * Do you have experience working in a public sector emergency operations center or 911 dispatch center? * How many years of experience do you have monitoring CCTV, Access Control Systems, Intrusion Systems, and Fire Alarm Systems? * What shift times are you available to work? Days Afternoons Nights License/Certification: * Driver's License (Required) ## Description Inter-Con Security is hiring a Console Operator to join our team in a dynamic role, reporting to Site Security Management. As part of the team, you will handle both emergency and non-emergency situations with precision, maintain site safety protocols, and contribute to a secure environment at our client sites., * Perform Emergency Dispatch and Recording Coordinator duties as per the Site's Emergency Response Plan. * Direct security personnel during both emergent and non-emergent situations. * Dispatch, communicate, and relay crucial information to the appropriate personnel, especially in high-stress scenarios. * Monitor and respond to site alarm systems, including fire alarms, access control, and intrusion systems. * Implement emergency protocols such as evacuation and sheltering during fire alarm events. * Maintain accurate logs and official records related to assigned duties. * Communicate with external agencies when necessary. * Advise management on emergent and non-emergent situations. * Maintain professionalism in all situations, including high-pressure emergencies. * Participate in site-specific training, fire, and safety exercises. * Uphold integrity and professionalism in all aspects of the role. * Complete AIMS reports and ensure the proper administration of the hot work permit process. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Less Is More: How Lagom and Agile Can Create Harmonious Workflows](https://www.wearedevelopers.com/videos/1993-less-is-more-how-lagom-and-agile-can-create-harmonious-workflows) - [Cybersecurity for Software Defined Vehicles](https://www.wearedevelopers.com/videos/725-cybersecurity-for-software-defined-vehicles) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Dev Digest 191: Malware interviews, EU ❤️ Open Source and Skilled Agents](https://www.wearedevelopers.com/magazine/645-dev-digest-191-malware-interviews-eu-open-source-and-skilled-agents) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [The 10 C++ programming questions to expect in an interview](https://www.wearedevelopers.com/magazine/50-the-10-c-programming-questions-to-expect-in-an-interview) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)