> Markdown version of [/jobs/ext/1250498-tier-1-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/1250498-tier-1-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 1 Technical Support Specialist - **Company:** OMNI Technologies - **Location:** Gulfport, MS, United States - **Salary:** $30,000.0 - $40,000.0 - **Contract:** Permanent contract - **Skills:** Backup Devices, VoIP, CompTIA Network+, CompTIA Security+, Databases, Microsoft Exchange Server, Intrusion Detection Systems, SQL Databases, Information Technology, Performance Monitor, Patch Management, Network Server - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=161b849d8f8f33aa ## About the Role * Proven experience as a System Administrator, Network Administrator or similar role * Experience with databases, networks (LAN, WAN) and patch management * Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery * Experience in SQL Database is a plus * Experience in Microsoft Exchange is a plus * Experience with VoIP is a plus * Familiarity with various operating systems and platforms * Resourcefulness and problem-solving aptitude * Excellent communication skills * BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus but not required, * CompTIA A+ (Preferred) * CompTIA Network+ (Preferred) * CompTIA Security+ (Preferred) Security clearance: * Confidential (Preferred) Ability to Commute: * Gulfport, MS 39501 (Required) Ability to Relocate: * Gulfport, MS 39501: Relocate before starting work (Preferred) ## Description We are looking for a Technician to maintain, upgrade and manage our software, hardware and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently., * Install and configure software and hardware * Manage network servers and technology tools * Set up accounts and workstations * Monitor performance and maintain systems according to requirements * Troubleshoot issues and outages * Ensure security through access controls, backups and firewalls * Upgrade systems with new releases and models * Develop expertise to train staff on new technologies * Build an internal wiki with technical documentation, manuals and IT policies ## Related Videos - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)