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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician (FT $22.00/Hour) - **Company:** CATHOLIC CHARITIES INC. - **Location:** Syracuse, NY, United States - **Salary:** $45,760.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software Applications, Desktop Computing, Hard Disk Drives, Networking Hardware, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Windows Servers, Network Protocols, Office Suite, Remote Administration, Software Engineering, Wide Area Networks, Wireless Networks, Network Routers, Peripherals, Computer Equipment, Laptops, Mobile Computing, Network Server - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c979ef86689a4057 ## About the Role * Bachelor's degree, with three years relevant experience or an equivalent combination of education and experience. * Experience includes desktop, printer and copier installation and troubleshooting; Networking cabling; Routers and wireless networking VPN; * Remote administration of Local Area Network LAN/WAN installation, support and maintenance. * Working knowledge of Software/Hardware installation; * Network protocols in a windows server 2012/2019 environment. * CompTIA A+ certification or a certificate from a two-year accredited computer technical program preferred Licenses/Certificate/ Clearances: * Valid N.Y.S. Driver's License, * Registered and insured vehicle ## Description Under the supervision of the Director of IT, the IT Technician will provide technical support and assistance to end-users, resolving hardware and software issues both on-site and over the phone. This includes diagnosing problems, guiding users through step-by-step solutions, and delivering clear, user-friendly technical instructions. The IT Technician will provide one-on-one end-user problem resolution on site and over the phone for hardware/software problems. Install and update computer hardware and software. Maintain computer software, hardware and networks. They will help with question/problem diagnosis and guide users through step-by step solutions as well as troubleshooting network and printer issues, PC hardware problems, and issues related to email, internet, and local-area network access. The IT Technician will clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed. Report more complex end-user problems to Director of IT. They will assist in set up, configuration, tagging and Delivering, and assist in the configuration of end-user PC desktop hardware, software and peripherals. Diagnose and resolve end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems. Performs minor desktop hardware repair for PC computer equipment and peripherals and assists with the installation of local-area network cabling systems and equipment, ensuring end-users receive prompt, effective support that keeps operations running smoothly and productively. This Position is Full Time at 35 Hours a Week. Pay for This Position is $22.00 Per Hour, * Computer hardware configuration, including desktop computers, laptops, servers, smartphones, and mobile computing devices. * Input devices such as keyboards, mice, and scanners. * Output devices including displays, printers, and speakers. * Data storage devices, both internal and external. * Networking hardware such as routers, switches, and fiber optic equipment. * Current Windows operating systems (Windows 10/11) and Microsoft 365 / Office applications. Working Conditions and Environment/ Physical Demands: * Able to life 50 lbs. * Mobility sufficient to drive to and participate in meeting at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled Individuals, * Manual dexterity sufficient to work with technical equipment in an active environment. ## Related Videos - [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)