> Markdown version of [/jobs/ext/1250725-servicenow-systems-administrator](https://www.wearedevelopers.com/jobs/ext/1250725-servicenow-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow Systems Administrator

- **Company:** General Dynamics Information Technology
- **Location:** Tampa, FL, United States
- **Salary:** $112,840.0 - $142,600.0
- **Contract:** Permanent contract
- **Skills:** HTML, JavaScript (Programming Language), Agile Methodology, Computing Platforms, Software Bug Management, Cascading Style Sheets (CSS), CompTIA Security+, Information Systems, Software Debugging, Linux, Knowledge Management, Scrum Methodology, Web Services, Client Side Scripting, AngularJS, Information Technology, Email Notifications, Restful APIs, Servicenow
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a43c0c27fa68613c

## About the Role

* Bachelor's Degree with a focus in computer science, information systems, or a related field of study and at least 2-5 years of experience
 * Possesses 1-3 years' experience implementing ServiceNow and experience with patching and maintaining ServiceNow system solutions in a Linux environment is a plus.
 * ServiceNow Certified System Administrator certification is preferred and considered an asset for this role
 * Applicable DoD 8140 or DoD 8570 Certification (CompTIA Security + CE or CSA ServiceNow Systems Administrator cert.)

Desired:

 * ITIL v4 Foundation Certification
 * Skilled in utilizing best practice ITIL engineering methods
 * Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment
 * Hands-on experience with ServiceNow HTML, CSS, Angular JS, Jelly scripts and Restful API webservices.
 * Java script, html, or CSS experience, 3 + years of related experience
 * may vary based on technical training, certification(s), or degree

Certification

Certified System Administrator (CSA) | ServiceNow - ServiceNow

CompTIA Security+ CE | CompTIA - CompTIA
Travel Required

Less than 10%
Citizenship

## Description

GDIT is looking for a ServiceNow Software Platform Engineer to maintain the development, test, and production ServiceNow environments as well as support ongoing operations and maintenance activities and projects for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL., * Responsible for ServiceNow system maintenance, workflow development, bug fixes, enhancements, upgrades and assisting with the technical implementation of the tool.

 * Develop and maintain service catalog items to include states, flows, and UI policies.
 * Monitor systems stability to prevent service degradation or interruption. Conduct risk assessments to identify potential gaps.
 * Develop dashboards, KPIs, and reports to provide visibility into portfolio performance, risks, and opportunities.
 * Support the configuration of workflows, business rules, UI policies, and client scripts.
 * Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
 * Participate in Scrum process, testing, debugging, and documentation of ServiceNow modules.
 * Experience with patching and maintaining ServiceNow system solutions in a Linux environment is a plus.

Additional Responsibilities:

 * Assist in delivering best practices for Enterprise to include ITIL, and Agile frameworks for delivering IT Services
 * Configure application related fields, forms, views, email notifications, acceptance roles and access control
 * Customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices.
 * Support end users to resolve support issues within ServiceNow


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [How to Stop Choosing JavaScript Frameworks and Start Living](https://www.wearedevelopers.com/videos/118-how-to-stop-choosing-javascript-frameworks-and-start-living)
- [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker)
- [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web)
- [Stand alone components in Angular](https://www.wearedevelopers.com/videos/656-stand-alone-components-in-angular)
- [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker)

## Related Articles

- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023)