> Markdown version of [/jobs/ext/1250752-it-systems-administrator](https://www.wearedevelopers.com/jobs/ext/1250752-it-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Administrator - **Company:** VETCOMM - **Location:** Del Mar, CA, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Automatic Call Distributor, Application Programming Interfaces (APIs), Business Systems, Software Debugging, Identity and Access Management, Automation of Marketing, Data Streaming, Twilio, Zapier, Information Technology, Gsuite, Webhooks - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=88a494881e96b5f2 ## About the Role 2+ years in IT support, systems administration, or a comparable operations role Hands-on experience administering GoHighLevel or a similar CRM / marketing automation platform Working knowledge of Twilio (SMS and voice provisioning and troubleshooting) Experience administering Google Workspace (user and access management) Comfort building and debugging integrations in Zapier or a similar tool (Make, n8n) Strong troubleshooting instincts and the ability to work independently Clear written communication and a consistent habit of documenting your work Preferred Qualifications Familiarity with A2P 10DLC registration and SMS compliance Exposure to webhooks, APIs, and light scripting Experience supporting a distributed or fast-moving team Interest in or experience with the veteran services space ## Description VetComm helps veterans navigate the VA disability claims process. Our operations run on a connected stack of business systems (GoHighLevel, Twilio, Google Workspace, Zapier), and we are looking for an IT Systems Administrator to keep that stack running smoothly and to own the day-to-day support and access lifecycle for our team. This is a hands-on operations role for someone who enjoys resolving support tickets, untangling integrations, and being the person the team relies on to get access, tools, and workflows working. You will report directly to the Director of Data and Systems and work closely with our development team. Key Responsibilities GoHighLevel (GHL) Support Serve as the first point of contact for internal GHL support requests Troubleshoot workflows, automations, pipelines, forms, calendars, and user permissions Diagnose and resolve issues, escalating to the development team or GHL support when the problem sits outside your scope Maintain documentation of recurring issues and their resolutions Twilio Support Handle Twilio-related support requests across SMS and voice Troubleshoot message delivery failures, call routing, and number configuration Support messaging service setup, A2P 10DLC registration, and related compliance Monitor usage and flag anomalies in spend or delivery volume Onboarding and Offboarding Provision new hires end to end: create Google Workspace accounts, grant GHL access with the correct roles and permissions, assign Twilio numbers, and set up access to other tools Execute offboarding cleanly: suspend accounts, revoke access, reassign or release numbers, and ensure data and responsibilities are handed off securely Keep accurate records of accounts, licenses, and access levels Enforce basic security hygiene, including MFA enrollment and least-privilege access Zapier Support Build, maintain, and troubleshoot Zaps connecting our systems Investigate failed or misfiring automations and restore reliable data flow ## Related Videos - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Develop, test and run a communications application in a serverless cloud](https://www.wearedevelopers.com/videos/760-develop-test-and-run-a-communications-application-in-a-serverless-cloud) - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)