> Markdown version of [/jobs/ext/1250804-it-specialist-i](https://www.wearedevelopers.com/jobs/ext/1250804-it-specialist-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Specialist I

- **Company:** Erie County Government
- **Location:** Erie, PA, United States
- **Experience:** Experienced
- **Salary:** $37,794.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Desktop Optimization Pack, Disaster Recovery, Graphics Software, IBM System/360, Software Maintenance, Information Technology, Vmware
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4769c41abee4a2f3

## About the Role

Experience with Windows PC operating systems
Familiar with imaging applications and software
Able to utilize video-conference equipment
Ability to liaison with technical support
Ability to analyze and solve computer related problems
Knowledge of the user of various network and computer diagnostic equipment
Ability to conduct research into emerging technologies
Ability to take direction and make decisions with minimal supervision.
Ability to solve complex problems
Excellent interpersonal skills
Excellent verbal and writing skills
Strong critical-thinking and analytical skills
Strong customer service skills
Ability to work as a team member
Minimum Requirements
Associate's Degree in Information Technology or related field
Minimum of two years of experience as a computer support technician, OR an equivalent combination of related education and experience
Experience with end user/help desk support
Familiarity with Microsoft desktop productivity suites and applications.
Knowledge of current Windows operating systems.
Preferred Qualifications
Knowledge of Court and Court related offices
Exposure to virtual technology\VMware
Experience with disaster recovery\COOP
Experience with system rollouts
Conditions Of Employment
Employment is contingent upon satisfactory completion of background checks and compliance with courts security policy.

## Description

Provides end user support including hardware and application maintenance and assistance for the Court and Court related offices.
Installing, upgrading and maintaining a variety of computers, printers and other related hardware.
Act as a liaison between end users and hardware\software vendors.
Troubleshoots and acts as a liaison with the imaging software and vendor.
Coordinates support, assists with testing, and acts as a backup for the video-conferencing equipment.
Assists with technology courtroom testing and presentations.
Maintains Courts Computer Bureau inventory.
Implement proper tape rotation cycle for daily and weekly IBM system backups.
Installs and maintains UPS (battery backup) systems.
Assists with Court COOP (Continuity of Operations Plan) implementation.
Participates in training offered by vendors and professional associations.
Assists in preparation of end user and procedural documentation.
Performs specific duties assigned by the Courts IT Director.
The above statements describe the principal functions of the job but should not be considered a detailed description of all the work requirements inherent in the job.


## Related Videos

- [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)