> Markdown version of [/jobs/ext/1250863-senior-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/1250863-senior-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Implementation Specialist - **Company:** Windfall, Inc. - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Salary:** $160,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** Business Analytics Applications, Microsoft Basic Data Partition, Command-Line Interface, Software as a Service, Customer Data Management, Database Queries, Information Technology - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e60b722387a8f011 ## About the Role This role is ideal for someone who enjoys solving complex technical challenges while building strong relationships with customers. You'll collaborate with executive stakeholders, product leaders, and cross-functional teams, confidently guiding conversations with both technical and nontechnical audiences. Success in this role requires strong communication skills, a collaborative mindset, and the ability to translate technical concepts into practical business outcomes. We hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; (5) Act with integrity and trust., * Bachelors in a technical discipline (Computer Science, Technology, Engineering, Math) or another quantitative field * 2+ years in an external client-facing role with great EQ is essential * Scrappiness - We don't have all the answers, but you'll need to find them * Basic data science skills or interest in self-learning (Command-Line and SQL proficiency will jumpstart your time to value) * Great communication skills internally and externally (Prompt response and action when needed, people rarely need to follow up with you) * Startup personality: smart, ethical, friendly, cross-functional, hardworking, and proactive * Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions * Ability to work in ambiguous environments with little direction * Technical experience with analytical tools, methodologies, and design, * Previous experience in the Martech/Adtech ecosystem * Experience with our target verticals (financial services, retail, travel/hospitality) ## Description The Implementation Specialist is responsible for the technical implementation of Windfall's solutions, helping customers successfully integrate our platform with their data and applications. As a key member of the Solutions Engineering team, you'll partner closely with Customer Success to deliver a seamless onboarding experience, ensuring customers are set up for long-term success from day one., * Accountable for the technical implementation of Windfall's solutions for customers, specifically with regards to data and applications * Maintain a deep understanding of Windfall's solutions and how they can be applied to meet customers' needs * Act as a subject matter expert, providing technical guidance and support to customers and internal teams * Work closely with the Customer Success team to ensure customers hit the ground running and achieve success using Windfall's products: + Conduct customer data analysis to better understand customer needs and inform implementation strategies + Configure and run initial attribution based on knowledge of customer data and KPIs + Resolve data and technical issues during the onboarding process + Develop application training and content for customers * Collaborate with Product leadership to build implementation processes into the Windfall application * Stay up-to-date with industry trends and advancements in SaaS and DaaS technology ## Related Videos - [Dangerous Reactivity: Why AI Output Is the New XSS](https://www.wearedevelopers.com/videos/100115-dangerous-reactivity-why-ai-output-is-the-new-xss) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [What’s New with Windows Power-User Tools](https://www.wearedevelopers.com/videos/2069-what-s-new-with-windows-power-user-tools) - [The Alpha‑Developer of Tomorrow: Building the Future of the Software Development Lifecycle](https://www.wearedevelopers.com/videos/1401-the-alpha-developer-of-tomorrow-building-the-future-of-the-software-development-lifecycle) - [Plan to link your LLM to your production database? 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