> Markdown version of [/jobs/ext/1250879-dcs-intake-team-leader-07102026-79154](https://www.wearedevelopers.com/jobs/ext/1250879-dcs-intake-team-leader-07102026-79154). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # DCS INTAKE TEAM LEADER - 07102026-79154 - **Company:** BAY COUNTY CHILD & SENIOR CITIZEN CENTER, INC. - **Location:** Nashville, TN, United States (Remote available) - **Experience:** Expert - **Salary:** $48,684.0 - $60,936.0 - **Contract:** Permanent contract - **Skills:** Internet Services, Speech Recognition, Headsets, Laptops - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f7b46bf8879b1ea6 ## About the Role Education and Experience: Graduation from an accredited college or university with a bachelor's degree. Experience equivalent to three years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination including at least two years of supervisory/direct report performance management experience. Prior additional experience in call centers, crisis hotlines, or related area is preferred., Graduation from an accredited college or university with a master's degree in social work or a related behavioral science field with a child or family focus and experience equivalent to two years of full-time professional child welfare case work including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination including one year of supervisory/direct report performance management experience., * Must be at least twenty-one (21) years of age on the date of application; * Be a citizen of the United States; * Possess a valid driver's license prior to and during employment; * Have a good moral character, as determined by investigation; * Complete a criminal history disclosure form in a manner approved by the appointing authority; * Have no conviction for a felony; * Agree to release all records involving their criminal history to the appointment authority; * Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check; * Submit to and pass a pre-employment screening test for use of illegal drugs; * Ability to manually type 40 wpm or higher; * Ability to work remotely or physical office location. To work remotely, must have access to a private and confidential workspace and access to hardwired internet services; * Ability to work nights, evenings, weekends and/or holidays as needed., * Drives Vision and Purpose * Customer Focus * Directs Work * Situational Adaptability * Builds Effective Teams Knowledge: * Administration and Management * Public Safety and Security Skills: * Critical Thinking * Monitoring * Writing * Reading Comprehension * Management of Personnel Resources Abilities: * Deductive Reasoning * Inductive Reasoning * Written Comprehension * Speech Clarity * Speech Recognition Tools & Equipment * Laptops/Computer Accessories (keyboard, mouse, monitor) * Headsets (for phone calls) ## Description This position ensures that intakes are processed accurately and timely as well as providing overall supervision to the Hotline., This position is responsible for supervising the Intake Staff and Intake Supervisors processing incoming phone and on-line intakes to determine assignment for investigation. ## Related Videos - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [Apple Vision Pro: Proven Development Methods Meet the Latest Technology](https://www.wearedevelopers.com/videos/1190-apple-vision-pro-proven-development-methods-meet-the-latest-technology) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [XR Demystified: Separating Facts from Fiction in 2024](https://www.wearedevelopers.com/videos/1117-xr-demystified-separating-facts-from-fiction-in-2024) - [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices) ## Related Articles - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Dev Digest 203: Play 90s Games, Don't Return to Office & Manage Agents](https://www.wearedevelopers.com/magazine/683-dev-digest-203-play-90s-games-don-t-return-to-office-manage-agents) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)