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# Data Center Technician

- **Company:** Allied Onesource
- **Location:** Philadelphia, PA, United States
- **Experience:** Experienced
- **Salary:** $54,080.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Adobe Creative Cloud, Data Centers, Issue Tracking Systems, Microsoft Office, Data Logging, Software Troubleshooting
- **Published:** July 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e070949ae6c37b3

## About the Role

* High School Diploma required; 2 years of experience in data centers or a related technical field. Industry certifications or an associate degree in a technical area are preferred.
 * Basic understanding of data center cooling and power systems is a plus.
 * 2 years of experience in customer service, with strong interpersonal skills and the ability to effectively communicate with clients and team members.
 * Strong troubleshooting, organizational, and multitasking abilities, with the capacity to manage multiple tasks and meet deadlines.
 * Skilled in Microsoft Office Suite and Adobe Suite, with a commitment to maintaining a safety-first approach in all tasks and the ability to work independently or as part of a team.
 * Overnight 7:00 PM-7:00 AM, 3 days on 4 days off/4 days on 3 days off. + shift differential

## Description

Join our dynamic team as a Data Center Support Technician and play a critical role in ensuring the uptime and efficiency of our state-of-the-art infrastructure. In this fast-paced environment, you'll maintain top-tier equipment, solve complex challenges, and support vital services. If you're detail-oriented, tech-savvy, and ready for career growth in a rapidly evolving industry, we want you on board. Be a part of powering the digital world with us!

Join our dynamic team as a Data Center Support Technician and play a critical role in ensuring the uptime and efficiency of our state-of-the-art infrastructure. In this fast-paced environment, you'll maintain top-tier equipment, solve complex challenges, and support vital services. If you're detail-oriented, tech-savvy, and ready for career growth in a rapidly evolving industry, we want you on board. Be a part of powering the digital world with us!

Duties:

 * Provide exceptional customer support to both local and international colocation clients, handling requests via a web-based ticketing system for services like access requests, equipment troubleshooting, and order processing.
 * Perform regular facility walkthroughs, inspecting critical electrical and mechanical equipment, and logging readings to ensure proper operation and facility conditions.
 * Support customer deployments and facility expansions, including executing sales orders, preparing new customer environments, and assisting with rack & stack tasks.
 * Assist with physical security monitoring, managing access control, and handling client deliveries, including receiving, storing, and shipping packages.
 * Maintain detailed records of all facility activities, including incident logs, inventory management, and maintenance events, while ensuring professional, ethical interactions with customers, contractors, and colleagues.


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