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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - Healthcare Technology and Data Support - **Company:** PARETO POPULATION HEALTH MANAGEMENT PRACTICE, PLLC - **Location:** Jacksonville, FL, United States - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Artificial Intelligence, Health Informatics, Microsoft Outlook, Spreadsheets, Databases, Data Cleansing, Python (Programming Language), Microsoft Office, Power BI, Software Tools, Software Engineering, SQL Databases, Wireless Access Point, Wi-Fi Technology, Network Routers, Computer Equipment, Gsuite - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d5fde6c14dd7873b ## About the Role This is a strong opportunity for someone who enjoys technology, problem-solving, hardware, software, data, healthcare workflows, and learning how systems connect. We are open to experienced candidates and motivated recent graduates with strong technical ability, curiosity, and willingness to learn., * Technically curious, organized, dependable, and a good problem solver. * Comfortable with hardware and software. * Patient with users and clear with non-technical communication. Pareto Clinic - Recruiting and Workforce Development * Interested in healthcare technology, data, workflow improvement, AI, and automation. Able to work independently and as part of a team. Preferred Skills * Computer hardware setup and troubleshooting. * Printer, scanner, monitor, workstation, Wi-Fi, router, switch, or access point support. Microsoft Outlook, Office, Excel, Teams, Google Workspace, or similar tools. * Help desk or user support experience. * Healthcare IT, EMR/EHR, AthenaOne, or telemedicine experience. * Excel, Google Sheets, Power BI, SQL, Python, databases, AI, automation, or population health exposure. ## Description * Set up and troubleshoot computers, monitors, printers, scanners, phones, and office technology. * Support users with basic hardware and software issues across multiple clinic locations. Support internet, Wi-Fi, networks, devices, Outlook, calendars, shared accounts, and user access. * Support telemedicine workflows, patient communication tools, and EMR workflows. * Assist with dashboards, spreadsheets, reports, data tracking, and population health lists. * Organize technology inventory and equipment assignments. * Support onboarding/offboarding for employee technology access. * Document IT processes, common fixes, and internal workflows. * Assist with software tools, automations, and process-improvement projects. Health Informatics and Data Support * Patient lists, quality measures, care gap tracking, preventive care reports, and chronic disease registries. * Medicare and Medicaid quality workflows. * Dashboard maintenance, Excel or spreadsheet tracking, data cleanup, and workflow documentation. * EMR-related process improvement and technology-enabled care delivery., * Staff have fewer technology barriers. * New employees have working accounts and equipment. * Technology issues are tracked and resolved. * Dashboards and reports are better organized. * Patient care workflows are supported by better systems. * Leadership has better visibility into technology and data needs Application Question(s): * Have you ever provided technical support to other people? * Have you ever set up a new computer or workstation? * Have you ever documented technical processes or written instructions for other users? * This position occasionally requires traveling between clinic locations to resolve technology issues. Are you comfortable doing this? * Tell us about your technical background. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025)