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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Founding Strategic Solutions Architect - **Company:** Serval, Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $300,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Audit Trail, Software as a Service, Cloud Computing, Software Debugging, Human Resources Information System (HRIS), Identity and Access Management, Okta, Large Language Models, B2b Software - **Published:** July 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=beed60bb8dd5260b ## About the Role * 10+ years in solutions architecture, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company. * A track record of selling technical products to senior IT and security buyers, with hands-on credibility in front of CIOs, Heads of IT, and security leaders. * Genuine technical depth: you can hold your own in an architecture review, debug an integration live, and answer a sharp security question without reaching for a deck. * Working fluency with the modern IT and identity stack, including IdPs and SCIM, ITSM and ticketing, SaaS administration, APIs, and how access is granted and revoked across an org. * Excellent communication and storytelling, translating complex concepts for both engineers and executives. * A builder's instinct and high ownership, energized by being first and motivated to create the systems that scale a team. * Experience with ITSM, IGA, access management, security, or AI automation products is a strong plus. ## Description * A builder at heart, able to scope what matters, stand up a demo or proof-of-value yourself, and ship it. * Deeply technical and credible, the kind of person who earns the respect of CIOs, Heads of IT, and security leaders in the first meeting. * A trusted advisor by instinct, who listens for the real problem and proves value in the sales cycle rather than pitching features. * Living on the AI frontier, fluent in how agents and LLM-powered systems get deployed and governed inside the enterprise. * Comfortable in ambiguity, owning your work end-to-end, and moving without waiting to be told what to build next. What You'll Do * Run the technical sales motion with AEs: discovery, architecture, demos, whiteboard sessions, executive briefings, and the security review that wins technical buy-in. * Go deep on integrations with the prospect's stack, including identity providers (Okta, Entra), ITSM and ticketing, MDM, HRIS, cloud, and the SaaS apps Serval provisions against. * Translate unique technical environments, requirements, and goals into a scoped set of value-based use cases and success criteria for pilot. * Be the credible voice on security and access, fluent in guardrails, approval workflows, least-privilege and just-in-time access, audit logging, and the compliance questions security teams press on. * Execute a clean handoff to Deployment at pilot kickoff, with full technical context, then roll off the account. * Build the foundational SA toolkit from scratch: demo environments, reference architectures, evaluation frameworks, technical FAQs, and competitive positioning. * Act as the bridge between the field and product, capturing the hardest objections and feature gaps and working directly with engineering to close them. ## Related Videos - [ Your Code Is the Sales Team Now](https://www.wearedevelopers.com/videos/100327-your-code-is-the-sales-team-now) - [Solution Architecture: A Startup Perspective](https://www.wearedevelopers.com/videos/778-solution-architecture-a-startup-perspective) - [Resilient by Design: Building Robust Architectures in High-Stakes Financial Systems](https://www.wearedevelopers.com/videos/2106-resilient-by-design-building-robust-architectures-in-high-stakes-financial-systems) - [Why Great Developers Stay Poor](https://www.wearedevelopers.com/videos/100102-why-great-developers-stay-poor) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [No Keys for the Robot: GitOps as the Control Plane for Autonomous Agents](https://www.wearedevelopers.com/videos/100095-no-keys-for-the-robot-gitops-as-the-control-plane-for-autonomous-agents) ## Related Articles - [Events like RSAC Get You CISOs. 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